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Account Director

April 28, 2026

Company DescriptionZayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.<div><div>Zayo is seeking an Account Director to support existing accounts in need of Zayo fiber infrastructure services in the Large Enterprise with a focus on the Healthcare vertical. The successful candidate will develop customer relationships with Key Stakeholders (CTO/CIO, VP, Dir, Mgr) and drive sales of Connectivity, infrastructure, and managed edge/cloud solutions to assigned customers. The Account Director is responsible for achieving sales and revenue growth targets through consistent account management activities as outlined in One Zayo Way guide. Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling. A demonstrated ability to succeed in a team environment is key to this role. The ideal candidate has a strong understanding of layer 2 & 3 connectivity and can work on large, complex deals applying a consultative and trusted advisor approach. </div><div> </div><div>Location: This remote work position will consider applicants that reside in the continental United States in the Pacific Time Zone. </div><div>  </div><div>Responsibilities: </div><div><ul><li>Generate sales revenue by actively promoting Zayo products and services to targeted account patches. </li></ul></div><div><ul><li>Present proposals and manage customers through a strategic sales process. </li></ul></div><div><ul><li>Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts. </li></ul></div><div><ul><li>Apply knowledge of customers strategic business initiatives, AI projects, industry, and services to achieve revenue objectives. </li></ul></div><div><ul><li>Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts. </li></ul></div><div><ul><li>Manage high volume of work while maintaining a high degree of responsiveness. </li></ul></div><div><ul><li>Track, analyze, and report on sales performance and activities in Salesforce, Salesloft, and other reporting tools. </li></ul></div><div><ul><li>Provide accurate and timely forecasts of sales opportunities. </li></ul></div><div><ul><li>Develop and maintain records of customer activity to support client growth strategies and reporting of sales and forecasts. </li></ul></div><div><ul><li>Provide accurate and timely information to management. </li></ul></div><div><ul><li>Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives are met. </li></ul></div><div><ul><li>Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision. </li></ul></div><div> </div><div>Qualifications: </div></div><div><div><ul><li>Bachelor’s degree or equivalent from four-year College; or equivalent combination of education. </li></ul></div><div><ul><li>Minimum of five (5) years of professional telecommunications sales experience in the healthcare enterprise vertical.</li></ul></div><div><ul><li>Strong financial acumen. </li></ul></div><div><ul><li>Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills. </li></ul></div><div><ul><li>Strong understanding of account management & the strategic selling process. </li></ul></div><div><ul><li>Strong understanding of SD-WAN and ability to work on large, complex deals applying a consultative and trusted advisor approach. </li></ul></div><div><ul><li>Demonstrate consistent track record of sales and revenue growth through consistent account management activities. </li></ul></div><div><ul><li>General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, and IP. </li></ul></div><div><ul><li>Ability to travel as required by customers. </li></ul>Estimated Base Salary Range: $85,400 - $135,000 USD/annually. #LI-BW1</div></div>The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.Benefits, Rewards & Wellness<ul><li>Excellent Health, Dental & Vision Insurance</li><li>Retirement 401(k) Savings Plan</li><li>Generous paid time off policy including paid parental leave</li></ul>Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...