Aftermarket Sales Representative

<p><b>Bring more to life.</b></p><p></p><p>Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?</p><p></p><p>At Molecular Devices, one of <a href="https://danaher.com/our-businesses" target="_blank" rel="noopener noreferrer">Danaher’s</a> 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. </p><p></p><p>You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.</p><p></p><p>Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As part of our team—rooted in collaboration, authenticity, and innovation—you’ll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for all.</p><p></p><p>Learn about the <a href="https://www.danaher.com/how-we-work/danaher-business-system" target="_blank" rel="noopener noreferrer">Danaher Business System</a> which makes everything possible.</p><p></p><p>The <b><i>Aftermarket Sales Representative</i></b> is responsible for<i> increasing bookings revenue through service contracts, renewals, warranty conversion, and winbacks</i>.</p><p></p><p>This position reports to the <i>Aftermarket Sales Manager</i> and is part of the <i>North America Global Service Organization </i><span>working remotely to cover </span><i>Southeastern region of the United States</i></p><p></p><p><b>In this role, you will have the opportunity to:</b></p><ul><li><i>Provide regular forecasting for revenue and bookings while driving service plan sales through closing renewals, conversions, and new business.</i></li><li><i>Renew and convert expiring service plans/warranties through value-selling and positioning MD to win in the market.</i></li><li><i>Convert new business from leads to service plans through value-selling and positioning MD to win in the market.</i></li><li><i>Identify and monitor new market trends and opportunities for new business (through data mining, working with colleagues, etc.)</i></li><li><i>Collaborate with internal departments such as Customer Support, Sales, Legal, and Finance to close transactions.</i></li></ul><p></p><p></p><p><b>The essential requirements of the job include:</b></p><ul><li><i>Bachelor’s Degree in business, marketing or related field is preferable.  We will consider appropriate experience in the industry and/or previous successful service sales experience.</i></li><li><i>Minimum of 3 years of experience in service sales, account management, customer service or negotiating with customers</i></li><li><i>Excellent written and verbal communication skills required.  Ability to fluently speak, read, and write in English.  Other language fluencies are a plus.</i></li></ul><p></p><p><b>Travel, Motor Vehicle Record & Physical/Environment Requirements:</b> <i>if applicable for role</i></p><ul><li><i>Must be able to travel outside the United States; mainly within the continental United States and Canada and occasionally overseas (approximately 10%).</i></li></ul><p></p><p><b>It would be a plus if you also possess previous experience in:</b></p><ul><li>Working with Salesforce.com or similar CRM, MS Office (Word, Excel).</li><li>Life science industry.</li></ul><p></p><p>Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at <a href="https://leplb1040.upoint.alight.com/ah-angular-afirst-web/#/web/danaher/cp/preauth-home" target="_blank" rel="noopener noreferrer">Danaher Benefits Info</a>.</p><p>At Molecular Devices we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Molecular Devices can provide.</p><p></p><p>The salary range OR the hourly range for this role is <i>$35 - $37 per hour.</i> This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.</p><p>This job is also eligible for bonus/incentive pay.</p><p></p><p>We offer comprehensive package of benefits including paid time off, <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">medical/dental/vision</span> insurance and 401(k) to eligible employees.</p><p></p><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.</p><p>Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. </p><br><p>For more information, visit <a href="http://www.danaher.com/" target="_blank" rel="noopener noreferrer">www.danaher.com</a>. </p><br><p>Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. </p><br><p>The U.S. EEO posters are available <a href="http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank" rel="noopener noreferrer">here</a>.</p><br><p>For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click <a href="https://jobs.danaher.com/global/en/notice-to-us-candidates-based-in/applying-for-roles-outside-nyc" target="_blank" rel="noopener noreferrer"><span style="color:#0875e1"><u>here</u></span></a>.</p><br><p>We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">contact:1-202-419-7762</span> or <a href="mailto:applyassistance@danaher.com" target="_blank" rel="noopener noreferrer"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">applyassistance@danaher.com</span></a>.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...