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Artificial Intelligence

June 1, 2026

Company : Highmark Inc. Job Description : JOB SUMMARY *CANDIDATE MUST BE US Citizen (due to contractual/access requirements)* This is a hybrid position, requiring on-site work from Tuesday to Thursday in either our Pittsburgh or Camp Hill Highmark offices. This role plays a key role in supporting the Health Plan Operations team by providing technical expertise and assistance in the implementation of Artificial Intelligence (AI) solutions. This individual works closely with the Director of AI to understand business objectives and challenges, and contributes to the development and execution of AI strategies. This role assists in conducting assessments of systems, data, infrastructure, and business processes to identify opportunities for AI products and services. They collaborate with internal data scientists, data engineers, and business teams to gather requirements for AI proof of concept designs and contribute to the implementation plan. This role supports business partners in facilitating change management initiatives, preparing users for AI adoption, and ensuring optimal value creation from AI projects. They contribute to the tactical implementation of AI solutions, working closely with project teams to ensure smooth integration and successful deployment. ESSENTIAL RESPONSIBILITIES Problem Identification: Collaborate with Sr. Consultant and business partners to identify AI opportunities. Work with technical teams to explore solutions to business problems through research and applying human centered design methods. Proof of Concept Design and Testing: Work across teams to facilitate the design of a proof of concept and testing plan. Ensure alignment around the problem statement and the measures that would determine whether the solution is viable. Facilitate business readiness tactics and measure effectiveness. Implementation and Value Creation: Support translating proof of concept into scaled use and value creation using change management and project management best practices. Serve as an advisor and partner for change execution. This includes, but is not limited to, working with internal and external learning and communications partners and change strategists to design and deliver interventions that mitigate adoption risk. Portfolio Management and Reporting: Work with the Sr. AI Consultant and business partners to create and groom portfolios of AI opportunities. Support reporting, ongoing prioritization, and facilitating value capture tactics. Other duties as assigned or requested. EXPERIENCE Required 3 years of experience in management consulting or strategy required 3 years of experience in Orchestrating and leading change management plans and interventions. Preferred 2 years of experience in digital transformation at scale. SKILLS Strong understanding of AI technologies, including generative AI, machine learning, deep learning, natural language processing, and computer vision. Ability to understand business challenges and identify opportunities for AI implementation. Strong analytical and problem-solving skills to develop AI solutions that align with business objectives. Experience working with cross-functional teams, including business stakeholders, IT professionals, and data scientists. Ability to effectively communicate complex AI concepts to both technical and non-technical audiences. Strong presentation skills to convey insights and recommendations to stakeholders Experience in writing technical documentation and reports. Ability to manage AI projects from inception to deployment, including planning, budgeting, and risk management (technology and people). Commitment to staying up-to-date with the latest advancements in AI and related technologies. EDUCATION Required Bachelor’s degree in business, information technology, data science, or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree. Preferred Master’s degree in business, information technology, computer science or related field. LICENSES or CERTIFICATIONS Required None Preferred Certified Change Management Practitioner Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office- or Remote-based Teaches / trains others Occasionally Travel from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required No Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and be

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...