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Assistant Store Manager

June 8, 2026

About the RoleAs an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.What You’ll Do<ul><li>Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment </li><li>Drive accuracy through completion of all required business directives such as merchandise disposition practices</li><li>Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes</li><li>Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience</li><li>Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer</li><li>Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes</li><li>Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner</li><li>Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently</li><li>Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention</li><li>Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl’s tools and resources</li></ul>All manager roles at Kohl’s are responsible for:<ul><li>Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture</li><li>Exercising good judgment and discernment when making decisions; taking appropriate partners as needed</li><li>Modeling, enforcing and providing direction and guidance to associates</li><li>Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues</li><li>Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing</li><li>Monitoring and adjusting resources as the business dictates to support customer needs and workload demands</li><li>Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results</li><li>Managing talent, including hiring, training, developing, and supervising</li><li>Accomplishing multiple tasks within established timeframes</li><li>Training, monitoring and reinforcing company policies, procedures, standards and guidelines</li><li>Maintaining adherence to company safety policies and ensuring the safety of associates and customers</li><li>Other responsibilities as assigned</li></ul>What Skills You HaveRequired<ul><li>Must be 18 years of age or older</li><li>Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management</li><li>Great verbal/written communication and interpersonal skills</li><li>Excellent decision-making and problem-solving skills to make quick decisions</li><li>Strong people management skills and ability to develop talent</li><li>Flexible availability, including days, nights, weekends and holidays</li></ul>Preferred<ul><li>Experience working in a retail environment, preferably in a managerial position</li><li>College degree OR equivalent combination of education and 2 years experience in retail or similar industry</li></ul> Pay Range: $73,200.00 - $117,100.00 Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...