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Associate Director, Development Sciences & Clinical Supply Digital Technologies Communications

July 11, 2026

<div>Job Description Digital is the multiplier that will allow Development Sciences and Clinical Supply (DSCS) to deliver better experiments faster, efficient filing and launch, more robust supply chains and higher-confidence decisions across the portfolio. The DSCS Digital Technologies (DDT) organization is tasked with the mission to pioneer and deploy innovative digital technologies that drive the acquisition, automation and utilization of data to enhance insights, efficiency, and quality of DSCS processes and methods. The DDT Communications Lead role is responsible for driving effective communication, stakeholder engagement, and adoption of digital initiatives across Development Sciences & Clinical Supply Digital Technologies (DDT). This role partners with functional leaders, program teams, and varied stakeholder groups to ensure consistent messaging, structured change management, and sustained adoption of digital tools, platforms, and processes. Key Responsibilities 1. Communications Strategy & Execution <ul><li>Develop, maintain and execute integrated communication plans for DDT initiatives</li><li>Create clear, audience-tailored messaging for leadership and end users</li><li>Establish and maintain communication channels and cadence across DDT</li><li>Align communications with broader DSCS and enterprise messaging</li></ul> 2. Change Management & Adoption <ul><li>Support the design and implementation of structured change management plans aligned with DDT governance</li><li>Partner with program teams to Drive awareness, understanding, and adoption of digital tools and use cases</li><li>Embed change best practices into communication approaches</li></ul> 3. Content Development & Enablement <ul><li>Translate complex digital concepts into clear, business-relevant messaging</li><li>Develop leadership-ready materials (e.g., talking points, presentations, email communications)</li><li>Create reusable templates and communication toolkits to enable scale and consistency</li><li>Ensure content reflects DDT operating model and strategic priorities</li><li>Manage internal communication channels (e.g., email, SharePoint, leadership forums)</li><li>Coordinate delivery of campaigns, updates, and key milestones</li></ul> 4. Measurement & Continuous Improvement <ul><li>Define and track communication effectiveness (e.g., reach, engagement, adoption indicators)</li><li>Gather stakeholder feedback and continuously improve communication approaches</li><li>Provide insights and recommendations to leadership on communication effectiveness</li></ul> Qualifications & Experience Required <ul><li>Bachelor's degree with 5-10+ years of experience within the pharmaceuticals/biotech industry</li><li>Experience in communications, change management, or digital transformation support</li><li>Strong written and verbal communication skills with ability to tailor messaging for different audiences</li><li>Experience supporting enterprise tools or digital platforms (e.g., Power BI, project tools, collaboration platforms)</li><li>Ability to manage multiple initiatives and stakeholders in a fast-paced environment</li><li>Strong organizational and planning skills</li></ul> Preferred <ul><li>Experience in pharmaceutical, manufacturing, or regulated environments</li><li>Familiarity with change management frameworks (e.g., Prosci, ADKAR)</li><li>Experience supporting digital adoption or transformation programs</li><li>Skilled in PowerPoint, SharePoint, and Power BI for content creation and reporting</li></ul> Required Skills: Change Management, Cloud Migration Planning, Communications Planning, Communications Strategy, Communications Writing, Digital Adoption, Digital Platforms, Digital Transformation, Integrated Communication Strategies, Research Development, Strategic Planning, Strategic Thinking Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: The salary range for this role is $129,000.00 - $203,100.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 07/22/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...