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Brand Leader (Regional Director of Operations) - Florida

June 3, 2026

Welcome to Whataburger Careers! Our Flavor - About Whataburger Whataburger isn’t just a restaurant — it’s a place where pride, care, love, and bold flavors come to life. Since 1950, we’ve been making a difference in the communities we serve by putting heart into every order and integrity into every opportunity. As a Brand Leader in Operations, you’ll lead 75–100 restaurants generating over $300M in annual revenue — and guide more than 4,000 Family Members (employees). You’ll serve with heart, move the brand forward boldly, and build a culture where people grow and win as one. Your Recipe for Impact — What You’ll Do This isn’t just operations — it’s leadership with purpose. You’ll drive regional performance, scale team culture, and shape the future of Whataburger in markets that matter. It’s your opportunity to make a lasting impact at the table — and beyond it. Day-to-Day Ingredients — Responsibilities Lead strategy and performance Own regional P&L, growth, and operational excellence Role model, develop and coach inspirational leadership to uplift their teams and elevate performance Champion guest experience and food quality at scale Cultivate a culture where Family Members thrive and grow Serve as a brand ambassador in your communities What You Bring to the Table — Must-Have Experience 10+ years of multi-unit leadership in the QSR or hospitality industry Strong financial acumen and experience managing large portfolios Proven people leader with a heart for mentorship and accountability Track record of scaling operations with integrity and care Bachelor’s degree or equivalent experience and track record The Sauce — Pay & Perks Very competitive salary + bonus Opportunity to earn equity (Incentive Units) Company Vehicle Health, dental, vision, and 401(k) with $1/$1match up to 4% Generous PTO benefits Leadership and development programs A high-impact role in an iconic brand that’s just getting started Where & How You’ll Work Multi-market regional oversight - must be able to travel both locally and long distances (including air and overnight travel), to worksites, meeting sites, and other locations Full-time, flexible hours (some nights/weekends) Must be able to report to work timely and as required by operational/business needs Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record check that adheres to the Whataburger standards. No conflicting business ownership interests What It Takes, Physically Must be able to lift up to 15 pounds Must be able to stand and sit for extended periods of time Must be able to read (reports, e-mails, menu board, receipts, etc.) Must be able to use computers, telephones, and office equipment Why Whataburger? Lead a $300M+ region and impact 4,000+ team members Be part of a brand where internal promotion is served up as much as our #1 Whataburger Shape a legacy that’s still growing — with you at the table 7165 Philips Hwy Jacksonville FL 32256-6801 People make the difference at Whataburger. We take pride in our work, take care of each other and love serving our customers. Join our family and we’ll work hard to instill values and skills that will serve you well no matter where your journey leads.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...