business systems analyst lead, Global Accounting System Support

About the position

As a business systems analyst lead, you will drive transformation across Finance and Accounting systems through automation, scalable solutions, and process improvements that enable a timely and accurate financial close. You will lead complex initiatives by translating accounting requirements into system capabilities and influencing stakeholders across Accounting, Finance, and Technology to deliver outcomes that accelerate the close cycle. This individual contributor role requires strong leadership through influence, ownership of decisions, and the ability to drive alignment.

Responsibilities

  • Advance automation, data quality, and user enablement – Identify opportunities to automate accounting work, support data quality and audit activities, mitigate delivery risks, and provide training and support materials that drive adoption of finance tools and processes.
  • Lead end-to-end solution design and delivery – Translate complex accounting requirements into scalable system solutions, and drive initiatives from concept through deployment by coordinating accounting, finance, and technology partners.
  • Drive continuous improvement and process transformation – Proactively challenge existing processes and lead cross-functional working sessions to redesign workflows, eliminate manual effort, and improve close efficiency.
  • Lead through influence – Guide and align cross-functional partners without direct authority by setting direction, facilitating decision-making, resolving competing priorities, and ensuring accountability across teams.
  • Own system integrity, controls, and risk mitigation – Influence control design, partner with Audit and Controllership on SOX compliance, and lead issue resolution efforts to protect the integrity of financial systems and reporting.
  • Champion innovation and emerging capabilities – Act as a catalyst for change by piloting new capabilities (including AI and BlackLine features), influencing adoption, and helping teams reimagine how accounting work gets done.

Requirements

  • Experience managing project timelines, milestones, and cross-functional deliverables (3+ years)
  • Experience as BlackLine Admin (required)
  • End-user support and training experience (6+ years)
  • Experience supporting business systems (6+ years)
  • Systems design, testing, and implementation experience (6+ years)
  • Strong communication, organizational, analytical, problem-solving, and business requirements management skills
  • Bachelor’s degree in accounting, finance, computer information systems, or a related field required; equivalent experience considered.

Nice-to-haves

  • Experience building BlackLine matching and journal automation
  • Experience building and maintaining Power BI dashboards
  • Experience with Oracle GL integrations
  • Experience with Alteryx workflow capabilities
  • Experience supporting data quality and audit activities (US GAAP and SOX frameworks)
  • Understanding of functional business objectives, strategies, and workflow processes
  • Experience exploring emerging AI capabilities and identifying practical opportunities to enhance accounting, finance, or business systems processes in thoughtful, responsible ways

Benefits

  • medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
  • short-term and long-term disability
  • paid parental leave
  • family expansion reimbursement
  • paid vacation from date of hire
  • sick time (accrued at 1 hour for every 25 hours worked)
  • eight paid holidays
  • two personal days per year
  • 401(k) retirement plan with employer match
  • discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • incentivized emergency savings
  • financial well-being tools
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
  • student loan management resources
  • access to other educational opportunities
  • backup care
  • DACA reimbursement
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