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Care Coordinator (Louisiana)

June 3, 2026

Care Coordinator (Remote - US) **This is a remote position, it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered.** Job Title: Care Coordinator Compensation: $16.33 per hour - $19.00 per hour. (based on experience) Location: Remote (Louisiana) Work Environment: Remote with HIPAA-compliant home office setup Why Choose Us? Cosán is a leading healthcare services organization committed to delivering exceptional patient care and innovative solutions to providers and partners. Join a mission-driven, collaborative team that values compassionate care and meaningful patient outcomes. As a Care Coordinator, you’ll play a vital role in closing gaps in patient care and making a real difference in the lives of those managing chronic conditions. What We’re Looking For: We’re looking for a compassionate, patient-centered Care Coordinator to manage a panel of patients and provide health coaching through monthly outreach. The ideal candidate is an excellent communicator who can build rapport with patients, collaborate with clinical teams, and advocate for patient needs. You thrive in fast-paced environments, are comfortable navigating multiple technology platforms, and are passionate about helping patients achieve better health outcomes. What You’ll Do: Patient Outreach & Health Coaching <ul type="disc"><li style="vertical-align:middle;">Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care. </li><li style="vertical-align:middle;"> Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs. </li><li style="vertical-align:middle;">Maintain call quality standards through consistent engagement and professional communication in every patient interaction.</li></ul>Care Coordination & Collaboration <ul type="disc"><li style="vertical-align:middle;"> Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs.</li><li style="vertical-align:middle;">Support care coordination goals by staying on schedule with monthly outreach targets. </li><li style="vertical-align:middle;"> Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services.</li></ul>Patient Advocacy <ul type="disc"><li style="vertical-align:middle;"> Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle. </li><li style="vertical-align:middle;">Partner closely with providers, clinical teams, and caregivers to support positive patient outcomes.</li></ul>Documentation & Compliance <ul type="disc"><li style="vertical-align:middle;">Document all patient interactions in real time using the care coordination platform. </li><li style="vertical-align:middle;">Maintain HIPAA compliance in all patient communications and documentation. </li><li style="vertical-align:middle;">Maintain accurate, real-time documentation to support care coordination goals.</li></ul> Required Qualifications:<ul type="disc"><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C).</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">OR Certified Pharmacy Technician (CPhT)</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Minimum 2 years of clinical experience in a primary care, hospital, or specialty healthcare setting.</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Experience with Electronic Medical Records (EMRs) and strong computer navigation skills.</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Proficiency in multiple technology platforms and ability to navigate complex systems.</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability.</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Must be legally authorized to work in the United States.</li></ul> Preferred Qualifications:<ul type="disc"><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Experience in care coordination, chronic care management, or behavioral health integration.</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Familiarity with remote patient monitoring (RPM) or remote physiological monitoring platforms.</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Previous experience managing large patient panels (200+).</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Bilingual capability (English and Spanish preferred).</li></ul> Compensation & Benefits:<ul type="disc"><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Paid Time Off + Company Holidays.</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Medical, Dental, Vision Insurance.</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Complimentary Life Insurance.</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">401(k) Plan.</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage.</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Employee Assistance Program including mental health resources.</li><li style="margin-top:1px;margin-bottom:1px;vertical-align:middle;">Company-provided equipment (laptop, monitor, headset, etc.).</li></ul> Work Environment & Requirements:<ul type="disc"><li style="vertical-align:middle;">100% Remote with a Monday–Friday schedule—no weekends or late nights.</li><li style="vertical-align:middle;">High-speed broadband internet and private home workspace required<ul type="circle"><li style="vertical-align:middle;">Candidates must complete a company-provided internet speed test to confirm a minimum of 50 Mbps download / 5 Mbps upload.</li></ul></li><li style="vertical-align:middle;">Private workspace for compliance with HIPAA privacy laws.</li></ul> If you’re a compassionate healthcare professional ready to make a meaningful impact in patients’ lives, we want to hear from you. Apply today and help us deliver exceptional care coordination! Cosán Group is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...