Certified Epic Reimbursement Contracts Analyst, Remote, Baptist Metro Square

About Baptist Health
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as "most preferred" for more than 30 years. We're Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

Baptist Health is seeking a Certified Epic Reimbursement Analyst to join our team at Metro Square. This role is ideal for an experienced Epic professional with a strong background in reimbursement analysis, managed care contracts, and healthcare systems. The analyst will play a key role in ensuring accurate contract configuration, reimbursement integrity, and operational readiness within the Epic platform.

Schedule: Monday-Friday, 9:00 AM-5:00 PM

Certified Epic Reimbursement Analyst Job Responsibilities:

  • Load and maintain managed care, government, and special contracts into the Epic system with a high level of accuracy
  • Validate and test reimbursement functionality within Epic to ensure proper configuration and payment outcomes
  • Collaborate with managed care plans and internal stakeholders to support timely and accurate contract implementation
  • Execute all steps required to operationalize contracts following negotiation and approval
  • Monitor contract performance and troubleshoot discrepancies related to reimbursement
  • Ensure compliance with healthcare regulations and organizational standards
Education Requirements:
  • Bachelor of Science Degree Required
  • One of the following - Epic Resolute Hospital Billing Expected Reimbursement Contracts Administration Certified OR Epic Resolute Professional Billing Reimbursement Contracts Certified
Experience Requirements:
  • Experience with managed care contracts, hospital billing, or revenue cycle operations
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration abilities
  • Attention to detail with a focus on accuracy and efficiency


This Certified Epic Reimbursement Analyst will be located at Baptist, Metro Square. If you are interested in this Full-Time Days opportunity, please apply now!

Primary Location:

Remote - Florida
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...