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Chronic Care Specialty Sales Representative - Lawrence/Kansas City

April 24, 2026

Job DescriptionAs a Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.Territory Assignment: This is a field-based sales role responsible for covering a specific territory. Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.Position Overview: In this role, you will develop and manage relationships with a diverse range of specialty health care customers including cardiologists and other approved specialty physicians, physician assistants, nurse practitioners, nurses, pharmacists, and office managers. You will regularly engage with various health care settings such as physicians’ offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities.Key Responsibilities:<ul><li>Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.</li><li>Maintain current product knowledge and certifications for the company’s portfolio.</li><li>Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.</li><li>Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.</li><li>Be knowledgeable on headquarter approved information regarding approved company products, disease, and marketplace</li><li>Monitor business performance against objectives using company tools to support effective planning and sales impact.</li></ul>Qualifications:This position's band level will be evaluated based on candidate's qualifications.Minimum Requirements:<ul><li>S1 Level: Bachelor’s degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.</li><li>S2 Level: Bachelor’s degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.</li><li>Able to analyze complex data and leverage insights to develop strategic sales plans.</li><li>Comfortable using digital tools and platforms to engage with healthcare professionals.</li><li>Flexible and adaptable to changing market conditions and customer expectations.</li><li>Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.</li><li>Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.</li><li>Valid driver’s license.</li><li>Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.</li><li>Reside in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non‑metro territories; if outside these distances, candidates must be willing to relocate at their own expense.</li></ul>Preferred Experience and Skills:<ul><li>Background in sales, account management, consultative roles, or customer service.</li><li>Experience analyzing metrics to evaluate progress toward goals.</li><li>Minimum of 3 years of relevant sales experience.</li><li>Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.</li><li>Experience launching products and succeeding in competitive markets.</li><li>Ability to simplify complex information and convey technical details clearly.</li><li>Proficient in using advanced analytics to generate customer insights and drive sales.</li><li>Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.</li><li>Demonstrates a proactive learning approach and an agile growth mindset.</li></ul>#MSJRRequired Skills: Account Management, Business Planning, Client Communication, Complex Data Analysis, Customer Insights, Customer Needs Assessments, Customer Relationship Management (CRM), Customer Service Management, Ethical Standards, Interpersonal Relationships, Lead Generation, Market Analysis, Product Knowledge, Product Sales, Sales Forecasting, Sales Metrics, Sales Reporting, Sales Strategy Development, Strategic Sales InitiativesPreferred Skills: Current Employees apply <a target="_blank" href="https://wd5.myworkday.com/msd/d/task/1422$6687.htmld">HERE</a>Current Contingent Workers apply <a target="_blank" href="https://wd5.myworkday.com/msd/d/task/1422$4020.htmld">HERE</a>US and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please <a href="https://survey.sogosurvey.com/r/aCdfqL" target="_blank">click here</a> if you need an accommodation during the application or hiring process.As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:<a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEOC Know Your Rights</a><a href="https://www.eeoc.gov/gina-genetic-information-nondiscrimination" target="_blank">EEOC GINA Supplement</a>We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.<a href="https://www.msdprivacy.com/us/en/CCPA-notice/" target="_blank">Learn more about your rights, including under California, Colorado and other US State Acts</a>U.S. Hybrid Work ModelEffective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.The salary range for this role is$79,200.00 - $124,700.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at <a href="https://jobs.merck.com/us/en/compensation-and-benefits" target="_blank">https://jobs.merck.com/us/en/compensation-and-benefits</a>.You can apply for this role through <a href="https://jobs.merck.com/us/en" target="_blank">https://jobs.merck.com/us/en</a> (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance OrdinanceLos Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring OrdinanceSearch Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: RegularRelocation:No relocationVISA Sponsorship:NoTravel Requirements:25%Flexible Work Arrangements:RemoteShift:1st - DayValid Driving License:YesHazardous Material(s):n/aJob Posting End Date:04/29/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R393592

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...