Client Partner, Consumer Products & Services - US-Based

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary:

As a Client Partner within our Consumer Products and Services (CPS) team, you are accountable for building, scaling, and deepening a portfolio of high-priority, high-value enterprise accounts. This role is defined by sustained portfolio expansion, increasing executive engagement, and the ability to consistently identify and convert high-value opportunities across the account lifecycle. You will be expected to grow and operate a robust portfolio of $15M+ in annual revenue, expanding accounts into long-term, multi-threaded partnerships while increasing both revenue and strategic relevance. Success in this role is measured by your ability to position Toptal as a core services provider embedded in your clients’ most critical initiatives.

This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

  • Own and expand a portfolio of strategically important enterprise CPS accounts, with direct accountability for revenue growth, portfolio scale, and client outcomes.
  • Build and sustain senior executive relationships, establishing Toptal as a trusted partner across critical business initiatives.
  • Define and execute account strategy, including opportunity creation, pipeline development, and multi-year growth planning.
  • Lead solution development and deal execution in partnership with Industry GMs, Practice Leaders, and Delivery teams.
  • Partner with Enterprise Sales Executives to drive coordinated account expansion and maximize total account value.
  • Maintain disciplined pipeline and account intelligence to support accurate forecasting and informed decision-making.
  • Ensure high-quality delivery outcomes by aligning cross-functional teams to client objectives and expectations.
  • Lead strategic conversations with existing clients, while exercising discretion and independent judgment.

In the first week, expect to:

  • Onboard and integrate into Toptal.
  • Learn Toptal’s model and our value proposition.

In the first month, expect to:

  • Come up to speed on your account portfolio and get into an operating rhythm with key client stakeholders and internal account team members.
  • Work with CPS Leadership to establish a portfolio strategy and build account plans.

In the first three months, expect to:

  • Establish credibility with client stakeholders through informed, consultative engagement tied to their priorities and current initiatives.
  • Take full ownership of account progression, including pipeline development, deal execution, and revenue expansion.
  • Apply sound judgment in structuring and advancing complex deals, navigating ambiguity with minimal oversight.
  • Build strong partnerships with our delivery team to ensure client commitments are met and opportunities for expansion are identified.

In the first six months, expect to:

  • Expand your buyer network and deepen executive engagement.
  • Drive net new opportunities by introducing additional capabilities and displacing competitors.
  • Shape and influence client priorities, aligning Toptal’s solutions to critical business objectives.
  • Execute against a defined growth plan tied to measurable outcomes.

In the first year, expect to:

  • Deliver sustained portfolio growth with $15M+ expectations.
  • Actively mentor and elevate team performance through knowledge sharing and example setting.
  • Establish and expand a strong executive network across your portfolio of accounts, leveraging Toptal’s full capabilities to drive account growth and deepen client impact.

Qualifications and Job Requirements:

  • Bachelor’s degree is required.
  • Experience engaging and selling into medium-to-large Consumer Products and Services organizations. For instance, experience as a Director or Client Service Partner role with a top consulting firm.
  • Must be comfortable engaging C-level executives on industry trends impacting Consumer Products and Services.
  • Extensive experience in engaging and selling Consulting or Managed Service solutions, particularly within Consumer Products and Services organizations.
  • Proven track record in full-cycle sales of large, complex, multi-phase, managed technology projects to enterprise clients with $2B+ in annual revenue.
  • A well-rounded understanding of emerging technologies and ability to have an informed discussion about software delivery and development concepts with prospective clients.
  • Ability to build and execute account plans that lead to consistent portfolio growth and a healthy pipeline.
  • Proven success in prospecting, running virtual sales calls, and leading sales pursuits backed by a multidisciplinary team.
  • Experience negotiating complex service agreements with procurement and legal departments within enterprise accounts.
  • Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
  • Outstanding written and verbal communication skills.
  • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
  • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

Essential Job Functions

  • Regularly and reliably attend scheduled virtual team meetings on camera.
  • Work independently with minimal supervision.
  • Use all required digital collaboration tools.
  • Prioritize and self-manage workflows and deadlines.

US FLSA Classification: Full-Time/Exempt

This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...