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Coder, ED

May 27, 2026

<div>Welcome to Ovation Healthcare! </div><div>At Ovation Healthcare (formerly QHR Health), we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. </div><div> </div><div>The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare’s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. </div><div> </div><div>We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. </div><div> </div><div>Ovation Healthcare’s corporate headquarters is located in Brentwood, TN. For more information, visit <a href="http://www.ovationhc.com/" target="_blank" rel="noopener noreferrer">www.ovationhc.com</a>. </div>Summary:Ovation Healthcare seeks an Emergency Department Coder. This role, under general direction, is responsible for coding and abstracting of diagnoses and charging for procedures from emergency department medical records for optimal and timely reimbursement and quality reporting.Duties and Responsibilities:<ul><li>Assigns ICD-10-CM codes, and CPT/HCPCS codes for emergency department medical record accounts, including but not limited to diagnoses, facility level evaluation & management (E/M) charges, infusion/injection charges, and additional bedside procedure charges.</li><li>Abstracts key data elements required for billing, regulatory agencies, and other databases.</li><li>Reviews records for clinical pertinence and documentation to support accurate facility-based charges for services performed during the encounter.</li><li>Communicates with providers for clarification of documentation to ensure appropriate assignment of diagnoses, procedures, and/or facility evaluation/management (E/M) levels.</li><li>Reviews and resolves claim edits related to emergency department encounters to ensure compliant billing, including but not limited to medical necessity and NCCI/CCI edits.</li><li>Assists with resolution of simple visit coding errors related to other outpatient visits as needed.</li><li>Demonstrates courtesy and professionalism through interaction, appearance, attitude, and written and oral communications with visitors, co-workers, physicians, and other hospital personnel as to represent the Medical Records Services as a high-quality service area of the Hospitals.</li><li>Maintains patient confidentiality as required by Hospitals/departmental policy and industry/legal standards.</li><li>Acknowledges and supports Hospitals defined goals and approach to patient care; attends regular training sessions to improve patient and customer communications.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Skill in prioritizing and performing a variety of duties within a system that has frequently changing assignments, priorities, and deadlines.</li><li>Ability to impart knowledge of procedures and techniques.</li><li>Thorough working knowledge of ICD-10-CM and CPT coding systems, and federal/state regulations regarding reimbursement.</li><li>Thorough working knowledge of the hospital information system, electronic medical record systems, and encoder.</li><li>Working knowledge of standards for chart completion.</li><li>Maintains Continuing Education credits in accordance with the American Health Information Management Association's and/or American Academy of Professional Coders’ requirements based upon certification(s).</li><li>Performs qualitative analysis of records in accordance with regulatory standards and coding requirements using CPT/HCPCS and ICD-10-CM guidelines.</li><li>Working knowledge of medical-legal rules and regulations that govern the confidentiality and release of medical information with the ability to interpret and implement the standards.</li><li>Must maintain total confidentiality of all patient records.</li><li>Must be comfortable working with AR teams to resolve issues.</li><li>Must be able to pass a coding assessment. </li><li>Must be proficient in Microsoft Office, including Outlook, Excel, and Teams.</li><li>Ability to multi-task and have excellent communication skills.</li><li>Must meet and maintain a 95% quality accuracy rate and productivity standards. </li><li>Must have experience working in a remote environment.</li></ul>Work Experience, Education, and Certifications:<ul><li>RHIT, RHIA, CEDC, COC, CPC, CCS-P or CCS Credentials</li><li>Three or more years of Coding experience</li></ul>100% Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...