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Customer Development Manager, Menards & Jetro

June 8, 2026

About the position

As the Customer Development Manager within the HIPE team calling on Menards and Jetro Cash and Carry, you will be primarily responsible for managing the relationship with these key retailers and delivering profitable sales growth. The individual will be responsible for developing and executing sales strategies, negotiating contracts, forecasting and planning, PO and service level management, and ensuring that we are a preferred supplier partner for the customer. It is critical that the individual has strong analytical skills, experience of managing a P&L, and has an ability to identify and build solid growth plans based on the synergies between these retailers and Colgate’s strategic goals. This individual will work with a lot of cross-functional partners, internally and externally, and should have strong storytelling, collaboration and persuasion skills to gain cross-functional alignment. This role is preferably based in Rosemont, IL, but can also be field based in the NY/NJ area. Relocation to Rosemont, IL is offered for this position. Work visa sponsorship is not available for this position. Accordingly, all applicants must be currently authorized to work in the U.S. on a full-time basis and must not require the Company's sponsorship to continue to work legally in the United States.

Responsibilities

Have ownership & responsibility to deliver sales objectives on volume, spending and retail execution
Formulate and execute our strategic plan to ensure you reach maximum volume, profitability and customer service
Demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment, so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights
Lead customer engagement, have direct relationship responsibility for your category counterparts, and build a joint business plan
Work closely with your direct manager to seek clarity, and drive excellent two-way communication and alignment
Manage customer level P&L, including building effective baseline and promotional activities with accurate volume and spend
Manage your trade spend management, reconciling and updating your plans at the end of each month, ensure timely deduction management and perform ROI analysis
Leverage Revenue Growth Management principles to grow the business
Accurate demand planning and forecasting to ensure optimal service levels for the company and the customer

Requirements

Bachelor's Degree
5+ years of experience in sales, category management role(s) or similar roles
Strong experience working with data and analytical tools
Understanding of P&L management
Solid understanding and experience working with syndicated service account, loyalty data (Nielsen, IRI)
Proficiency in Microsoft Office and Google Suite (i.e, Sheets, Slides, Docs)

Nice-to-haves

Experience working in consumer product goods
Previous experience working with Menards & Jetro Cash and Carry
Previous experience working with Broker Partners to drive superior execution
Analytical mindset
Financial acumen

Benefits

medical
dental
vision
basic life insurance
paid parental leave
disability coverage
participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements
a minimum of 15 vacation/PTO days
13 paid holidays
Paid sick leave is adjusted based on role and location in accordance with local laws.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...