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Design Experience Strategist
<h2><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">LearnTastic is a fast-growing online education platform providing accredited continuing-education and compliance courses for professionals across industries, from healthcare and construction to HR and education. With more than 1,000 courses and over a million learners served, LearnTastic is redefining accessible, self-paced learning. Our mission is to make professional development simple, engaging, and impactful — anytime, anywhere.</span></span></h2><p><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">As part of our dynamic team, you’ll help shape the learning experiences that empower individuals and organizations nationwide. At LearnTastic, great design isn’t just about usability — it’s about transforming how people learn and grow.</span></span></p><p><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">We’re looking for a <strong>Design Experience Strategist</strong> who thinks beyond individual screens or “good copy” and designs end-to-end user experiences that balance usability, clarity, and conversion.</span></span></p><p><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">This role shapes how users move through our product — from structure and flows to interaction patterns, content, and UI decisions. </span></span><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Sitting at the intersection of product, design, and content, you’ll work closely with designers, developers, and product managers to turn user needs and business goals into intuitive, effective experiences.</span></span></p><h2><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>What You’ll Own</strong></span></span></h2><h3><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Own the Experience, Not Just the Interface</span></span></h3><p><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Lead the thinking behind how users navigate, decide, and succeed — designing cohesive journeys that drive engagement, completion, and retention across the entire learning lifecycle.</span></span></p><h3><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>Turn Complexity into Clarity at Scale</strong></span></span></h3><p><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Simplify dense, compliance-driven content into intuitive, frictionless experiences that feel effortless for millions of diverse learners.</span></span></p><h3><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>Design for Outcomes, Not Just Aesthetics</strong></span></span></h3><p><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Shape experiences that directly influence business metrics — improving activation, reducing drop-offs, and increasing course completion and conversion rates.</span></span></p><h2><span style="font-family:Arial, Helvetica, sans-serif;"><strong><span style="font-size:14px;">Responsibilities:</span></strong></span></h2><ul><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Define and optimize user journeys, flows, and information architecture across the product</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Translate user needs, behavior, and business goals into clear UX/UI strategies</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Design and improve onboarding experiences, including walkthroughs, tooltips, and in-product guidance</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Write and structure UI content, microcopy, and CTAs that support usability, trust, and conversion</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Collaborate closely with UX/UI designers and developers using Figma, wireframes, prototypes, and flow diagrams</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Review, iterate, and refine UX and content directly within designs</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Ensure consistency in UX patterns, terminology, voice, and interaction logic across the product</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Use qualitative and quantitative insights (user feedback, behavior, testing) to validate and improve UX decisions</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Contribute to UX best practices, guidelines, and scalable design patterns</span></span></li></ul><h2><strong><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">What We’re Looking For:</span></span></strong></h2><ul><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Proven experience in UX strategy, UX/UI design, UX writing, or product design</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Strong understanding of user journeys, interaction design, and information architecture</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Ability to think strategically about UX, not just execute individual screens</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Experience working with Figma, wireframes, prototypes, and user flow documentation</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Comfortable collaborating with product managers, designers, and engineers</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">A user-first mindset with strong attention to detail and problem-solving skills</span></span></li></ul><h2><strong><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Nice to Have:</span></span></strong></h2><ul><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Experience with SaaS or complex digital products</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Familiarity with usability testing, A/B testing, or UX research methods</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Background in UX design, psychology, human-centered design, or product management</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Ability to challenge and improve UI decisions from a UX perspective</span></span></li></ul><h2><strong><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Work Setup:</span></span></strong></h2><ul><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Collaborative, fast-paced environment</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Opportunity to shape experiences used by millions of learners nationwide</span></span></li></ul>Location: Remote