Director of Training & Sales Enablement

<p>Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.</p> <p data-start="642" data-end="1090">We are seeking a strategic and results-oriented <strong data-start="690" data-end="733">Director of Training & Sales Enablement</strong> to lead the development, execution, and continuous improvement of commercial training and enablement programs across Noctrix Health. This individual will play a critical role in strengthening sales capability, accelerating new hire productivity, improving field effectiveness, and driving commercial performance through best-in-class enablement strategies.</p> <p data-start="1092" data-end="1504">The Director will oversee onboarding, product education, clinical training, sales methodology, coaching frameworks, launch readiness, and field development initiatives. Working closely with Sales Leadership, Marketing, Commercial Operations, Product Management, Clinical Affairs, and Human Resources, this role will ensure customer-facing teams have the knowledge, skills, tools, and resources needed to succeed.</p> <p data-start="1506" data-end="1673">This position reports to the <strong data-start="1535" data-end="1573">SVP, Sales & Commercial Operations</strong> and will serve as a key leader in scaling the commercial organization as Noctrix continues to grow.</p> <p data-start="1675" data-end="1810"><em data-start="1675" data-end="1810"><strong data-start="1676" data-end="1809">This is a full-time position with travel requirements to support field training, workshops, meetings, and commercial initiatives.</strong></em></p> <h3 data-section-id="103byja" data-start="1812" data-end="1833">Responsibilities:</h3> <h4 data-start="1835" data-end="1878">Training Strategy & Program Leadership</h4> <ul data-start="1880" data-end="2575"> <li data-section-id="ecsbiz" data-start="1880" data-end="2013">Develop and lead the company's sales training and enablement strategy in alignment with commercial objectives and growth priorities</li> <li data-section-id="vbvusp" data-start="2014" data-end="2176">Design and maintain a comprehensive enablement roadmap encompassing onboarding, product training, clinical education, selling skills, and leadership development</li> <li data-section-id="1ojdb03" data-start="2177" data-end="2289">Establish standards, governance, certification programs, and reinforcement processes for customer-facing teams</li> <li data-section-id="vwby5q" data-start="2290" data-end="2436">Lead annual and quarterly enablement planning to support product launches, market developments, strategic initiatives, and organizational growth</li> <li data-section-id="1heqla6" data-start="2437" data-end="2575">Ensure training content reflects company messaging, product positioning, regulatory requirements, and customer engagement best practices</li> </ul> <h4 data-start="2577" data-end="2624">Curriculum Development & Training Delivery</h4> <ul data-start="2626" data-end="3244"> <li data-section-id="1qhmfk8" data-start="2626" data-end="2770">Create, curate, and oversee high-quality training programs for onboarding, product launches, competitive intelligence, and ongoing development</li> <li data-section-id="10gv8al" data-start="2771" data-end="2897">Deliver training through live workshops, virtual learning, field coaching, self-paced programs, and reinforcement activities</li> <li data-section-id="1v4v49n" data-start="2898" data-end="3037">Partner with subject matter experts to translate clinical, technical, market, and operational content into practical learning experiences</li> <li data-section-id="iqbvvx" data-start="3038" data-end="3168">Continuously evaluate training effectiveness and update curriculum based on field feedback, business needs, and performance data</li> <li data-section-id="1ieq5tz" data-start="3169" data-end="3244">Drive consistency in learning experiences across all commercial functions</li> </ul> <h4 data-start="3246" data-end="3295">Sales Enablement, Coaching & Field Readiness</h4> <ul data-start="3297" data-end="3884"> <li data-section-id="1g57mmj" data-start="3297" data-end="3427">Develop sales playbooks, messaging frameworks, job aids, competitive tools, and readiness resources that improve field execution</li> <li data-section-id="pbbydo" data-start="3428" data-end="3544">Build coaching frameworks and manager enablement programs that support behavior change and performance improvement</li> <li data-section-id="swnv1l" data-start="3545" data-end="3652">Partner with sales leadership to identify skill gaps, improve ramp times, and enhance field effectiveness</li> <li data-section-id="2m108a" data-start="3653" data-end="3752">Prepare teams for product launches, strategic initiatives, campaigns, and evolving customer needs</li> <li data-section-id="j3tyj5" data-start="3753" data-end="3884">Support adoption and optimization of CRM systems, learning platforms, content management tools, and other enablement technologies</li> </ul> <h4 data-start="3886" data-end="3934">Cross-Functional Leadership & Communication</h4> <ul data-start="3936" data-end="4504"> <li data-section-id="2474hv" data-start="3936" data-end="4061">Collaborate closely with Sales, Marketing, Product Management, Clinical Affairs, Commercial Operations, and Human Resources</li> <li data-section-id="2j5x0h" data-start="4062" data-end="4187">Ensure messaging consistency and alignment across training, campaigns, product launches, and customer engagement activities</li> <li data-section-id="1litcee" data-start="4188" data-end="4283">Communicate training priorities, progress, outcomes, and recommendations to senior leadership</li> <li data-section-id="1b31fbt" data-start="4284" data-end="4396">Foster a culture of continuous learning, accountability, and commercial excellence throughout the organization</li> <li data-section-id="223l44" data-start="4397" data-end="4504">Serve as a trusted advisor to commercial leaders on capability development and field readiness strategies</li> </ul> <h4 data-start="4506" data-end="4564">Metrics, Process Improvement & Operational Excellence</h4> <ul data-start="4566" data-end="5217"> <li data-section-id="6qrvd2" data-start="4566" data-end="4742">Define and monitor key enablement metrics, including onboarding effectiveness, certification completion, time-to-productivity, training adoption, and field performance impact</li> <li data-section-id="1rqyzmm" data-start="4743" data-end="4864">Analyze sales performance trends, stakeholder feedback, and training outcomes to identify opportunities for improvement</li> <li data-section-id="1yfb8fk" data-start="4865" data-end="4969">Implement scalable enablement processes, systems, and documentation that support organizational growth</li> <li data-section-id="qombft" data-start="4970" data-end="5071">Demonstrate the business impact of training investments through measurable performance improvements</li> <li data-section-id="ydh8j1" data-start="5072" data-end="5217">Ensure all enablement activities are executed with professionalism, quality, compliance awareness, and a focus on patient and customer outcomes</li> </ul> <h3 data-section-id="1j0fx74" data-start="5219" data-end="5236">Requirements:</h3> <ul data-start="5238" data-end="6575"> <li data-section-id="1ri8uhb" data-start="5238" data-end="5388">8–12+ years of experience in sales training, sales enablement, commercial excellence, learning & development, or related commercial leadership roles</li> <li data-section-id="10x9z6i" data-start="5389" data-end="5492">Medical device, healthcare, pharmaceutical, or other regulated industry experience strongly preferred</li> <li data-section-id="su4g80" data-start="5493" data-end="5632">Proven success designing and leading scalable onboarding, training, coaching, and enablement programs that improve commercial performance</li> <li data-section-id="n8j2ku" data-start="5633" data-end="5769">Experience supporting field sales organizations and partnering closely with sales leadership, marketing, product, and operations teams</li> <li data-section-id="1vb5xxf" data-start="5770" data-end="5884">Bachelor's degree in Business, Education, Organizational Development, Life Sciences, or a related field required</li> <li data-section-id="1spjd3b" data-start="5885" data-end="5937">Advanced degree (MBA, MS, or equivalent) preferred</li> <li data-section-id="f7ausw" data-start="5938" data-end="6073">Deep understanding of adult learning principles, curriculum design, facilitation, coaching, and performance improvement methodologies</li> <li data-section-id="j9y4ik" data-start="6074" data-end="6197">Demonstrated ability to leverage data, KPIs, and field insights to measure effectiveness and drive continuous improvement</li> <li data-section-id="cgv1jk" data-start="6198" data-end="6272">Excellent presentation, communication, and stakeholder management skills</li> <li data-section-id="1l21zan" data-start="6273" data-end="6414">Experience with Salesforce, CRM platforms, Learning Management Systems (LMS), content management systems, and sales enablement technologies</li> <li data-section-id="kbcz1d" data-start="6415" data-end="6514">Strong leadership skills with the ability to influence across functions and organizational levels</li> <li data-section-id="d6z2eu" data-start="6515" data-end="6575">Ability to thrive in a fast-paced, high-growth environment</li> </ul> <h3 data-section-id="gv7s4b" data-start="6577" data-end="6606">Preferred Qualifications:</h3> <ul data-start="6608" data-end="7115"> <li data-section-id="ulage4" data-start="6608" data-end="6708">Experience building enablement functions within emerging growth-stage medical device organizations</li> <li data-section-id="19w0hr3" data-start="6709" data-end="6779">Experience supporting product launches and commercialization efforts</li> <li data-section-id="ygtr0f" data-start="6780" data-end="6874">Background in clinical education, medical device training, or healthcare provider engagement</li> <li data-section-id="1qmyc17" data-start="6875" data-end="6949">Experience implementing formal sales methodologies and coaching programs</li> <li data-section-id="1ol7mm6" data-start="6950" data-end="7030">Familiarity with reimbursement, patient access, and healthcare market dynamics</li> <li data-section-id="1iu1vr3" data-start="7031" data-end="7115">Experience managing external training vendors, consultants, and learning platforms</li> </ul> <h3 data-section-id="gv7s4b" data-start="6577" data-end="6606">Compensation:</h3> <ul> <li data-section-id="1fcb0v0" data-start="4345" data-end="4406" data-is-last-node="">Base pay: $150,000 - $180,000 + bonus</li> </ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...