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E-commerce Technical Assistant (AI & Shopify)

July 16, 2026

This a Full Remote job, the offer is available from: Turkey, Estonia, Latvia, Bulgaria, Albania, Poland, Kosovo, Portugal, Spain, Malta, United Kingdom, Belgium, Germany, France, Andorra, Slovakia, Czechia, Italy, Slovenia, Montenegro, Croatia, Bosnia and Herzegovina, Georgia (USA)

At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.

If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us.

THE ROLE

We're looking for an E-commerce Technical Assistant (AI & Shopify) to support our IT Specialist and help with the day-to-day execution of taking care of our e-commerce business / AI tools, and systems.

You'll help manage Shopify, maintain automations, handle access across our tools, and keep our SaaS subscriptions in check.

This is not a developer role. You don't need to code from scratch.

But you do need to be genuinely tech-savvy - someone who figures things out, builds with AI tools, and keeps everything running clean behind the scenes.

This role comes with flexible working hours - there's no clocking in and out, and no rigid schedule to stick to. What matters is that the work gets done and done well. If structure and fixed hours are what you thrive on, this probably isn't the right fit.

What is expected is that you can pick up new tools fast, connect the dots between systems, and adapt on the fly - because our stack evolves and you'll need to evolve with it.

If you love:

keeping systems organised and documented
digging into a tool and figuring out how they work
taking ownership of your work and seeing it through
breaking down complex things into simple language
using Claude, ChatGPT, and n8n to build automations, workflows, and scripts

And if you're someone who can make technical things feel simple and easy to understand, whether you're fixing a system issue or explaining it to a team member …

… you might be our person👀

🚀 WHAT YOU'LL BE DOING

🛒 Shopify Administration

Manage apps end-to-end: install, configure, test, document, and audit quarterly
Build and schedule recurring reports for marketing, finance, CS, and ops
Own staff permissions, troubleshoot app conflicts, and liaise with vendors

⚙️ Shopify Flow Automation

Build and maintain Flow automations: order tagging, customer segmentation, inventory alerts, fraud detection
Apply clean conditional logic across Shopify data objects - orders, customers, products, metafields
Document every workflow, test before going live, deactivate what's obsolete

💻 Google Apps Script & API Integrations

Maintain and extend scripts connecting Shopify, Google Sheets, Gmail, and other tools
Work with REST APIs - handling requests, headers, auth, and JSON parsing
Use AI to generate and iterate on code - then read it, verify it, and own what ships
Keep a clean script inventory: owners, triggers, and dependencies documented

🔐 Access Management

Provision and revoke access across all platforms - clean, logged, and on time
Maintain a central access matrix and run quarterly reviews
Enforce least-privilege, 2FA, and secure credential sharing via NordPass

🔁 Recharge Subscription Flows

Configure subscription products, billing cadences, and customer-facing flows
Build retention logic: cancellation surveys, winback offers, save-the-sale sequences
Test every customer journey end-to-end before launch

🧑‍💼 Onboarding & Offboarding

Set up new hires across every platform and revoke everything fast when someone leaves
Maintain role-based access templates so onboarding is never improvised

💸 SaaS & Software Cost Management

Own the subscription register: every tool, cost, renewal date, and owner in one place
Flag unused seats, price increases, and overlapping tools before Finance asks
Negotiate with vendors, cancel trials, and cut what isn't earning its cost

🧠 WHAT YOU BRING

You're probably someone who:

Has hands-on Shopify admin and Flow experience
Can read, debug, and maintain Google Apps Scripts
Understands REST APIs: requests, JSON, authentication
Has worked with Recharge or a similar subscription platform
Knows how access management, RBAC, SSO, and 2FA work in practice
Uses NordPass or equivalent and treats security as non-negotiable
Is genuinely AI-literate: you prompt well, iterate fast, and know when to trust the output and when to check it
Can use AI effectively - prompting, iterating, and critically reviewing generated code
Documents everything
Communicates clearly in English with vendors, HR, and internal teams
Manages multiple moving parts

FIXED SERVICE FEE

€800- €1300 after taxes (depending on your skills, competencies, and experience).

PERKS & BENEFITS

Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
A budget for your home office setup so you’re comfortable working how you like and where you like.
Strong company culture and a network of unique individuals that celebrate you.
Full flexibility with your schedule in a fully remote setting for your control of a working day, powered by Apploye for transparency and fairness.

ELIGIBILITY & LOCATION REQUIREMENTS

❕This role is 100% remote

At Foxelli Group, we primarily operate in the Eastern European Time Zone (EET), which is UTC+2 and UTC+3. We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.

For full-time roles, we expect hires to be available during at least 5 hours of typical working hours in the EET time zone to ensure effective collaboration and communication.

Ready to lead Foxelli’s growth journey? Apply now!

This offer from "Foxelli Group" has been enriched by Jobgether.com and got a 76% flex score.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...