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Ecommerce Specialist (Shopify & Klaviyo) – 6-Month Contract with Opportunity to Extend

July 15, 2026

<h3>About Snuggle Me Organic</h3>Snuggle Me Organic is a leading company in the baby product industry, dedicated to creating modern, loved baby products. Our commitment to quality and innovation has made us a trusted brand featured in major retailers such as Target, Nordstrom, and Babylist. We take pride in our mission to provide families with products that enhance their parenting journey. Join us as we continue to expand our product line and make a positive impact on families worldwide.<h3>About the role</h3>We need a hands-on Ecommerce Operator to own day-to-day store execution, support our CRO programme, and coordinate Klaviyo email marketing activities. You'll work closely with the Senior Ecommerce Manager across A/B testing, product launches, email campaigns, and reporting. For email-related tasks, you'll work closely with the Segment General Manager and receive operational support from the Business Support Team Lead.<h3>Responsibilities</h3><h5>Shopify & Store Management</h5><ul><li>Day-to-day Shopify operations: product listings, collections, content updates</li><li>QA the store across devices and browsers; flag and triage bugs promptly</li></ul><h5>CRO & Conversion</h5><ul><li>Manage review programme refresh (Stamped) and post-purchase survey</li><li>Update blog and landing page content to support conversion</li></ul><h5>Email Marketing & CRM — Klaviyo</h5><ul><li>Build, schedule and deploy email campaigns and lifecycle flows (welcome, abandonment, post-purchase, winback)</li><li>Report weekly on email KPIs: open rate, CTR, CVR, revenue per send</li><li>Test and optimise send cadence, subject lines and content with CRM Contractor</li></ul><h5>New Product Launches</h5><ul><li>Execute launches end-to-end: uploads, collections, content QA and go-live checks</li><li>Support Sr Ecommerce Manager with upsell strategy and implementation for new products</li></ul><h5>SEO & Content</h5><ul><li>Optimise product/collection pages: meta titles, descriptions, headings, alt text</li><li>Create redirects and reduce 404 pages</li><li>Publish blog content</li></ul><h3>What you'll be doing</h3><ul><li>Manage the day-to-day running of our Shopify store, ensuring products, collections and content are up to date.</li><li>Support the execution of promotional campaigns, seasonal launches and trading activity across multiple brands.</li><li>Maintain product listings, imagery, pricing and merchandising to deliver an excellent customer experience.</li><li>Coordinate with design, marketing and development agency to ensure timely delivery of ecommerce initiatives.</li><li>Monitor website performance and provide insights to improve conversion, revenue and customer experience.</li><li>Assist with reporting on key ecommerce KPIs, including sales, conversion rate, average order value and customer behaviour.</li><li>Support the implementation of website improvements, testing and optimisation opportunities.</li><li>Support the CRM team with email marketing campaigns and schedule handled on Klaviyo</li></ul><h3>What we're looking for</h3><ul><li>2+ years' experience in an ecommerce or digital trading role.</li><li>Hands-on experience managing a Shopify store is essential.</li><li>Strong understanding of ecommerce merchandising, product management and online trading best practices.</li><li>Comfortable working with spreadsheets and analysing ecommerce performance data.</li><li>Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.</li><li>Strong attention to detail and a proactive, problem-solving mindset.</li><li>Experience with Google Analytics (GA4), Shopify reporting or similar ecommerce analytics tools.</li><li>Experience with CRM and email marketing platforms (such as Klaviyo) is a plus</li></ul>Contract type: this role is a 3 months contract<h5>Benefits</h5><ul><li>Remote work</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...