Enterprise Account Specialist

Enterprise Account Specialist<p style="text-align:inherit">  </p>This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Who We Are:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Job Description:</b></p><p style="text-align:inherit">   </p><p>Serves as the overall account lead (single point of contact) for numerous, large named accounts in an assigned country, geographic territory and/or industry; understands a client’s key business and IT challenges and requirements and is focused on driving value for the client, while maximizing revenue and margin for the company. Specializes in a value or volume specialty (computers, servers, storage, services, printers) with focus on growing the base business, complex solutions, and new business opportunities. Accounts may be managed remotely. Is supported primarily by presales and inside sales resources. These jobs focus on selling to customers, typically through work that occurs outside HPE offices.</p><p></p><p><b><i>Responsibilities: </i></b></p><ul><li>Builds growth opportunities using the account planning process; actively manages planning process through scheduled reviews and updates.</li><li>Extensive time working with and leveraging external partners to deliver solution sale.</li><li>Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization; highly diverse set of functions and buyers; focus in on management level.</li><li>Develops business plan in conjunction with customer.</li><li>Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for the company.</li><li>Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company conducted surveys and reports.</li><li>Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin.</li><li>Enters all opportunities in pipeline tool and updates them weekly. Recommends and Implements industry leading Pipeline management practices.</li><li>Ability to implement margin recovery <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">activities/strategies.</span></li><li>Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams.</li><li>Identifies customer requirements, matches with company capabilities and chooses the respective company supply chain accordingly (Volume Direct or Indirect).</li></ul><p></p><p><b><i>Education and Experience Required: </i></b></p><ul><li>University or Bachelor's degree.</li><li>Detailed knowledge of key customer types or customers on given products.</li><li>Viewed as expert in company; sought out by other Sales Representatives and/or first level managers for input.</li><li>Typically 8-12 years of experience as referenced above.</li><li>Industry experience required.</li><li>Experience in product specialty (computers, printers, servers, storage).</li></ul><p></p><p><b><i>Knowledge and Skills: </i></b></p><ul><li>Has good leadership skills and cross functional expertise.</li><li>Must have good time management skills.</li><li>Broad understanding of the customer's needs; applies standard as well as creative solutions to meet those needs; particularly considering the specific industry/market.</li><li>Ability to coordinate multiple internal and external partners on multiple levels to deliver appropriate solution sale.</li><li>Hi level customer management relationship building, working at management and executive level in lines of business.</li><li>Partner organization intelligence aligned with partner management skills.</li><li>Advanced sales negotiation, and deal closing skills.</li><li>Identifies and effectively leads the account resources to ensure coordinated, efficient, account management, and accountability for achieving business results.</li><li>Expertise in managing end- to-end sales processes in large deals.</li><li>Relevant knowledge of client's industry; keeps abreast of trends and lead discussions with IT on strategic directions and linking discussions.</li><li>Knowledge of the company's breadth of solutions and engages specialist resources as needed.</li><li>Ability to understand the customer's business issues and translate to the company's solutions.</li><li>Ability to prioritize and drive strategic sales activity on a complex solution basis.</li><li>Excels in competitive selling skills.</li><li>Sells across platform and specialty.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><div><div><div><div><div><div><div><p style="text-align:left"><b>Additional Skills:</b></p></div></div></div></div></div></div></div>Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}<p style="text-align:inherit"></p><p style="text-align:inherit"></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>What We Can Offer You:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p style="text-align:left"><b>Health & Wellbeing</b></p><p style="text-align:left">We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><p style="text-align:inherit"></p><p style="text-align:left"><b>Personal & Professional Development</b></p><p style="text-align:left">We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.</p><p style="text-align:inherit"></p><p style="text-align:left"><b>Unconditional Inclusion</b></p><p style="text-align:left">We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Let's Stay Connected:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><span>Follow <a href="http://instagram.com/hpecareers" target="_blank" rel="noopener noreferrer">@HPECareers</a> on Instagram to see the latest on people, culture and tech at HPE. </span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p>#australia<h3></h3><h3></h3>#networking, #sales<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Job:</b></p>Sales<p style="text-align:left"><b>Job Level:</b></p>Expert<p style="text-align:inherit"><span><span><span><span><span><span><span><span><span><span><span><span><span><span class="WPL0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">    </span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p style="text-align:inherit"><span><span><span><span><span><span><span><span><span><span><span><span><span><span class="WPL0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">    </span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><span>HPE is an Equal Employment Opportunity/ <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span class="WPL0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Veterans/Disabled/LGBT</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> employer. We do not discriminate </span><span>on the basis of race, gender, or any other protected category,</span> <span>and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: </span><a href="https://hr.ext.hpe.com/Equal-employment-opportunity-policy.pdf" target="_blank" rel="noopener noreferrer">Equal Employment Opportunity</a><span>.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p style="text-align:left"><b><span>Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</span></b></p><p style="text-align:inherit">   </p><p style="text-align:left"><span>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</span></p><p style="text-align:inherit">   </p><p><b>Recruitment Fraud Alert</b></p><p></p><p>We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.</p><p></p><p>All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...