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Event Technology Delivery Manager, APAC - Remote

April 30, 2026

🚀 Who are we?Grip is the AI-powered, end-to-end event platform built for engagement. The flexible system helps commercial event organizers like Ascential, Hyve, Emerald and Clarion Events boost revenue by establishing, maintaining and tracking relationships between participants over multiple events. This is possible because Grip goes beyond networking. It combines AI with billions of interactions happening across the platform with a powerful event management system, seamless registration and award-winning mobile event app so participants meet the right people at the right time.🚀 Expectation of the role The Delivery Manager is the operational point of contact for our clients and is responsible for the execution of client events on the Grip platform. Working on the Delivery Team means that you're often responsible for the very first event that our customers organize with us and therefore, their first impression of working with Grip. To deliver in this important role you will be resilient, adaptable and communicative, helping to guide the client through the event journey from inception to completion. Grip’s overall business strategy relies heavily on successful events and retention of clients, and Delivery Managers are one of the key players in this initiative. As a Delivery Manager you are responsible for the effective management of event milestones, configuration tasks, collaboration with other teams and advice on setup that will drive interaction. Success in this role means using your product knowledge and project experience to create events that meet the client's needs, are delivered on time, and ultimately deliver the kind of experiences that represent Grip’s strengths. This role will work cross-functionally with various teams to help our clients leverage the Grip platform for their events and introduce new product features.🚀 Core ResponsibilitiesWe’re a fast-growing company, which means responsibilities will be varied and dependent on client event scope and product usage.<ul><li>Full ownership throughout a project’s end-to-end life cycle, for events of any size</li><li>Use knowledge and experience to advise on the best configuration of the platform to fit the client’s needs</li><li>Pay attention to ‘scope creep’, ensure that projects stick to their SOW. Where required, flag additions to the SOW if critical to success</li><li>Manage requests and internal tickets to ensure milestones are met</li><li>Consult with customers & other departments on status, proposal or technical issues such as feature design, troubleshooting or maintenance</li><li>Responsible for event data extraction, transformation and loading (ETL)</li><li>Test functionality, review and recommend changes to clients and product where appropriate</li><li>Maintain a full understanding of the Grip product to ensure top quality assistance for our clients</li><li>Own communication and execution of solution handover to Grip support teams</li><li>Supporting and assisting other Delivery Managers on their assigned tasks and/or projects</li><li>Develop strategy and structure based on previous project learnings, to help streamline project delivery processes and operations as the business grows</li><li>Escalate project risks to the Senior and Project leads and the relevant departments</li><li>Accurately track time by project to prevent hour overspend</li><li>Travel to events onsite twice per quarter</li></ul>🚀 Your Career PathDelivery at Grip is a multi-discipline role, which sets you up to move in many directions within the business. The best way to learn about what makes Grip special is to become a master of the Product, and the quickest way to do that is to become a Delivery Manager! Once you have the knowledge, there are many paths to choose from, within Operations and beyond, in Product, Solution Design and more. Things move quickly at Grip, and there are plenty of opportunities to develop your skills in any or all of these areas. The successful candidate will have regular 1:1s with their line manager and career path will be a regular agenda item. <ul><li>4+ Years of experience in the events industry, as a Project Manager, Coordinator or Producer</li><li>Proven experience being part of the core project management team on multiple projects simultaneously</li><li>Experience with CRM systems and digital platforms</li><li>Experience with data management and technical systems</li><li>Technical troubleshooting and problem solving expertise</li><li>Excellent communication and organisational skills</li><li>Proactive and action-driven mindset</li><li>Can demonstrate assertiveness and knows when to say ‘no’</li><li>Technical knowledge of data systems and API integrations is a bonus</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...