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Global HRBP - Atlassian Customer Engineering/Customer Support Services

April 24, 2026

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Due to extensive overlap requirement with stakeholders in APAC, candidates must be located in US PST.

Responsibilities

Your future team

Are you ready to unleash your diverse thinking, commercial “know how”, and agile mindset at Atlassian? We are on the hunt for a dynamic and strategic Senior/Global HRBP to support our senior leaders across ACE (Atlassian Customer Engineering) & CSS (Customer Support Services). In this role, you will partner with our executive leaders to drive broad organizational impact, scale best in class people programs, and help architect the culture of our ACE/CSS teams.

Key Responsibilities

Partner with executive leadership to design and deliver transformative people strategies aligned with ACE and CSS goals and Atlassian’s broader business strategy.
Lead the build and scale of impactful programs in collaboration with Regional HR Partners, Centers of Excellence, and Operations teams.
Coach executives through complex organizational challenges, talent strategies, and leadership development to drive meaningful business outcomes.
Design ‘future focused’ organizational models that align with product strategy, revenue growth, and our digital first vision.
Guide ongoing organizational design, workforce planning, and change management as we continue to grow and evolve.
Collaborate across HR Business Partners, Centres of Excellence, and Strategy and Operations teams to deliver on talent and operational plans.
Leverage analytics and insights, identify trends, and recommend data driven actions for program design and measurement of success.
Work with the wider Atlassian People team to ensure we deliver on core HR processes and programs for ACE/CSS, meeting key people metrics and goals
Build a culture of inclusion by embedding Diversity, Equity, and Inclusion strategies into talent acquisition, leadership development, employee experience, and organizational health

Qualifications

Your Background

10+ years HR experience with progressively challenging responsibilities in Business Partner and leadership roles inclusive of high-growth companies.
Experience working with global/international teams expanding into emerging markets, while excelling in high growth, global organizations.
A “business first” mindset with an ability to work at multiple levels of the HR stack; primarily focused on strategic impact while being comfortable driving programs linked to clear business outcomes.
Energy to get things done in an iterative approach, with a willingness to move between strategy, development, and change management to scale programs
Critical thinking and analytical skills, with a track record of developing data driven solutions and simplifying complex problems
A highly collaborative approach with the ability to quickly build strong and trusted relationships across leadership teams, cross functional partners, and key stakeholders.
Strong executive presence and confidence in working with senior leaders and executive teams

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $217,800 - $284,350

Zone B: $196,200 - $256,150

Zone C: $180,900 - $236,175

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...