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Graphics Designer - Printing

May 30, 2026

Benefits:

Competitive salary
Paid time off
Training & development

We are looking for an ambitious Graphics Designer with prior knowledge in commercial print businesses, to work at our Alphagrahics Springfield location. You will be working as the first key contact for all our new as well as existing print projects, working with our business clients in helping them to finalize their design files, estimating on their job requirements and working with the inside production team in completing the jobs. Key to the success in this job is the ability in attention to details, be pro-active and creative in providing solutions to clients as per client requests and able to interact with diverse group of clients, in friendly, and welcoming styles.

If you thrive in a fast paced environment where every day brings a new challenge, AlphaGraphics Springfield will be a very good fit for you! We are part of a very successful national Franchise that is locally owned yet nationally networked in offering superior Print marketing solutions and communications in greater Washington DC Metro areas.

Responsibilities :

Act as a primary contact for clients - receiving daily queries from clients (new or existing) coming through phone calls, emails and occasional walk-ins.
Reaching out to clients with solutions - review client requests, convert clients' ideas or art-files in to \"print ready\" proofs and pre-press files.
Work closely with the Production teams to ensure art-files are transferred correctly in to print files to make them print-ready.
Reach out to clients in a timely fashion via telecall or emails, presenting designs, proofs and estimates in clear and convincing manners to ensure jobs are completed on-time, in-full.
Assist clients with the resolution of any problems that may arise.

Requirements:

Organized and detail oriented.
Proficient in Graphics Design - Adobe CC, Creative Suites, InDesign, PhotoShop.
Working knowledge about print business to be able to interact with Production teams on a daily basis.
Well versed with the terms and technologies used in commercial print operations - like Digital Vs. offset, CMYK Vs PMS ink, Bleed, Print Registration, Color Matching, Spot color, differences in paper weight, coating, weight etc.
MUST BE PEOPLE ORIENTED - comfortable in interacting with people over phone, email and importantly face to face.
Be highly responsive to customer inquiries.
Be able to articulate and communicate in a clear and simple way - both verbal and written.
Must be able to take responsibility in managing, retaining and servicing clients.
Prior experience in printing business is key.
Strong team playing attitude and when necessary assist others in the team in completing client orders.

AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...