Insurance/Claims Associate

Job Description:

  • Coordinates the insurance needs of every matched surrogate, including maternity, accidental death, complication, and bedrest policies.
  • Assists third party insurance brokers to secure policies and provide medical records to support the underwriting process
  • Liaise with clients and vendors to actively manage and complete financial and insurance tasks related to the client’s journey.
  • Works closely with vendors providing medical claim resolutions and payments
  • Disburse payments for insurance and medical claims through escrow
  • Review and audit medical claims, confirming appropriate amounts paid
  • Ensure standards and requirements are met for every match
  • Coordinates with internal teams, including Sales, Legal, and Operations to prioritize and complete tasks, and help resolve customer-facing issues in a timely and satisfactory manner.
  • Performs financial analysis as requested
  • Ensures all records are entered on a timely basis and accurately coded, including transaction consistency between QuickBooks Online, Salesforce, and Escrow systems.
  • Represents ConceiveAbilities as a warm and best-in-class service through exceptional communication and follow through

Requirements:

  • Associates degree or 2-years of relevant insurance/claims experience
  • Past professional experience within health care is a plus
  • Excellent communication skills, both verbal and written
  • High degree of attention to detail
  • Computer and data entry skills
  • Solid organizational skills, multitasking, and time-management
  • Demonstrated success working with multiple vendors, processes and systems
  • Knowledge of Excel is required
  • Medical billing and claims experience preferred

Benefits:

  • Generous PTO
  • Remote-first culture, with participation in in-person Employee Events
  • Travel for Employee Events
  • Medical, dental, vision, short- and long-term disability, basic life, and voluntary life
  • 401(k) with matching contributions
  • FSAs
  • Continuing education allowance
  • The opportunity to make a difference and help build families
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