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Manager, Marketing Services

May 27, 2026

<h1>Join the People Helping People</h1>Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.<div>We are seeking a Marketing Manager to lead end-to-end campaign execution and creative delivery within a financial services environment. This individual will lead a team of marketing specialists responsible for translating strategy into industry-leading marketing solutions—while fostering a culture of teamwork, collaboration, creativity and high performance. The ideal candidate can blend big creative thinking with sharp execution, rally cross-functional teams and turn ideas into real, high-impact campaigns—even in complex, regulated spaces—</div><div>to support and expand consulting solutions.</div><div> </div><div>Day in the Life <ul><li>Lead, coach, and develop a team of marketing specialists, helping them grow their technical, strategic, analytical, and creative capabilities to translate strategy into effective marketing solutions across multiple channels, including direct mail, email, mobile and web.</li><li>Own the creative, execution and deployment of marketing strategies across business line with clearly defined standards to ensure optimal performance and quality</li><li>Partner closely with marketing, technology and data teams to optimize tools, workflows, and integrations.</li><li>Proven track record managing channel-specific programs that align offers, messaging, creative, and member experiences</li><li><div>Leads, mentors, and develops teams in personalization and journey orchestration at scale, building capabilities across strategy, execution, and optimization across multiple channels (e.g., email, mobile, web)</div></li><li>Strong understanding of audience segmentation, behavioral triggers, and dynamic content to deliver relevant, timely experiences</li><li>Partner across teams to ensure paid engagements are aligned with client recommendations and defined growth strategies.</li><li>Bring deep understanding of what makes creative perform across platforms and formats.</li><li><div>Establishes and reinforces standards, playbooks, and processes to enable repeatable, high-quality personalization execution across teams</div>Build structured testing frameworks for creative, audiences, offers, and funnels — and translate insights into clear recommendations for future creative, messaging, and campaign improvements.</li><li>Previous experience in creative solutions role with high-level of experience partnering with designers, copywriters, and content teams to develop performance-driven creative at the velocity required.</li><li>Demonstrate superior communication, collaboration and project management skills to successfully enhance or launch new solutions across the Consulting organization.</li><li>Actively monitor industry and competitor offerings to continuously improve strategic marketing solutions and identify new opportunities to deploy within Velera ecosystem.</li><li>Define and influence business plans to incorporate new strategies, offers and messages for consumer marketing initiatives to drive performance and meet company goals.</li><li>Work closely with stakeholders and across organization to proactively define, create and implement solutions involving multi-market and hyper-personalized member communications.</li><li>Develop, implement and document departmental processes, controls and procedures for marketing solutions.</li><li>Act as a subject matter expert and key contributor to team and cross-functional departments</li><li>Champion change leadership to enhance Velera’s consulting services and foster a culture of entrepreneurial innovation where consultants are driven to find new solutions that benefit our clients</li></ul><div> </div></div><div>Qualifications <ul><li>10+ years in marketing experience working with in-house creative teams and end-to-end campaign execution and delivery.</li><li>Seven (7) years of experience in a combination of payments, product, or operations in the banking industry and three (3) years in a senior level or supervisor role</li><li>Five (5) years of experience in strategy, data, analytics, and marketing technology, preferably Adobe, Marketo, Salesforce Marketing Cloud or similar</li><li>Bachelor’s Degree in Business, Marketing, Communications or equivalent combination of education and experience required</li></ul></div> About VeleraAt Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. <a href="https://www.velera.com/careers" target="_blank" rel="noopener noreferrer">Learn more</a> about what it’s like to work at Velera.Pay Equity$117,000.00 - $152,100.00Actual Pay will be adjusted based on experience and other job-related factors permitted by law.Great Work/Life Benefits!<ul><li>Competitive wages</li><li>Medical with telemedicine</li><li>Dental and Vision</li><li>Basic and Optional Life Insurance</li><li>Paid Time Off (PTO)</li><li>Maternity, Parental, Family Care</li><li>Community Volunteer Time Off</li><li>12 Paid Holidays</li><li>Company Paid Disability Insurance</li><li>401k (with employer match)</li><li>Health Savings Accounts (HSA) with company provided contributions</li><li>Flexible Spending Accounts (FSA)</li><li>Supplemental Insurance</li><li>Mental Health and Well-being: Employee Assistance Program (EAP)</li><li>Tuition Reimbursement</li><li>Wellness program</li><li>Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions</li></ul>Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="noopener noreferrer">"EEO is the Law" Poster</a>. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.Velera is an E-Verify Employer. Review the E-Verify Poster <a href="https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf" target="_blank" rel="noopener noreferrer">here</a>. For information regarding your Right To Work, please click <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="noopener noreferrer">here</a>.This role is currently not eligible for sponsorship.As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at <a href="mailto:recruiters@pscu.com" target="_blank" rel="noopener noreferrer">recruiters@velera.com</a> for assistance.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...