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Platform Operations Specialist

June 2, 2026

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – card, QR code, credit, installments, debit, multiple currencies, reward points, or a combination of any of these - all on the same Account. Sound impossible? Episode Six makes the seemingly impossible happen every day. We’re a global provider of API-based issuer processing and ledger infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. Today, we’re powering payments for some of the world’s largest banks and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. Interested in redefining what’s possible in payments? Join Episode Six today. What we’re hiring for: We are a growing fintech organization looking to add a Platform Operations Specialist on our America’s team! What you’ll be responsible for in this role: <ul> <li>Perform Software Releases and Infrastructure Updates: </li> <li>Multiple PaaS instances of E6 Cloud platform </li> <li>Multiple AWS EKS Kubernetes clusters </li> <li>Cloud infrastructure (e.g. RDS, LB, networking, storage) </li> <li>Linux and Windows servers </li> <li>Maintain SQL and NoSQL databases </li> <li>Support software development and testing activities </li> <li>Support client onboarding and migrations </li> <li>Routine testing of system backups and Disaster Recovery plans </li> <li>Regular daily Infrastructure Monitoring and Maintenance </li> <li>Create and maintain internal documentation </li> <li>Participate in a standard on-call rotation with other team members </li> <li>Other duties as assigned </li> </ul> What experiences and skills are necessary to be successful in this role: <ul> <li>3+ years AWS Cloud management experience (or other relevant Public Cloud provider) </li> <li>3+ years Kubernetes cluster administration </li> <li>3+ years Linux O/S management experience </li> <li>2+ years’ experience using Python scripting </li> <li>Demonstrated infrastructure troubleshooting skills </li> <li>Familiarity with Infrastructure-as-Code tools such as Terraform </li> </ul> What makes a successful E6er? <ul> <li>We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. </li> <li>We take great pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we don’t know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating and making an impact. </li> <li>A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you. </li> </ul> E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. E6 is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to E6's Talent Acquisition Team at <a href="mailto:recruiting@episodesix.com">recruiting@episodesix.com</a> if you need any assistance completing our application or need accommodations during your interview process.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...