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Problem Solver (2nd Shift) - GM Defense
Job Description On Site : This role is categorized as onsite. This means the successful candidate is expected to report to the GM Defense Production Facility in Concord, North Carlina on a full-time basis (2nd Shift, shift is four 10's, Sunday - Wednesday, 16:30-02:30 am). This role requires flexibility to support changes in scheduled days, hours, and shift based on business needs. About GM Defense: GM Defense is driving the future of military mobility by leveraging the best-in-class capabilities of General Motors for unmatched innovation, proven performance and breakthrough life-cycle economics! We deliver reliable, affordable, and innovative products across a full spectrum of capabilities – integrated vehicles, power and propulsion, autonomy, mobility, and security! The Role: We are seeking a highly analytical and proactive Problem Solver to identify, analyze, and resolve complex manufacturing and quality issues. This role is crucial for ensuring the highest standards of product quality and operational efficiency within General Motors. What You'll Do: Lead and participate in problem-solving activities using structured methodologies, focusing on root cause analysis and implementing sustainable corrective actions. Collaborate with Engineering and Supplier Quality teams to investigate and resolve issues related to component quality, design specifications, and supplier performance. Apply expertise and experience to analyze part deviations, assembly issues, and ensure adherence to design specifications. Leverage knowledge of previous Quality Reporting Systems to access critical information, track progress, and manage supplier-related problem resolution. Drive continuous improvement initiatives in manufacturing operations, focusing on defect reduction, waste elimination, and efficiency gains. Effectively track, communicate, and document problem resolution progress and outcomes to relevant stakeholders. Your Skills & Abilities (Required Qualifications) Bachelor's degree or equivalent experience in lieu of a degree. 2+ years of relevant work experience Candidate must be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee). U.S. citizenship required to comply with federal government contract provision expressly restricting role to U.S. citizens. Proven experience in a manufacturing environment with a strong focus on quality and problem resolution. Requires flexibility to support changes in scheduled days, hours, and shift based on business needs. Demonstrated proficiency in problem solving using tools and methodologies. Understanding and practical application of Geometric Dimensioning and Tolerancing (GD&T). Strong analytical skills with the ability to interpret complex data and identify root causes. Excellent communication and interpersonal skills, with the ability to collaborate effectively across various teams and with suppliers. A strong commitment to continuous improvement and a proactive approach to problem-solving. What Can Give You a Competitive Advantage (Preferred Qualifications) Knowledge of and ability to effectively use computer software as it pertains to quality engineering Knowledge of design tolerances and gauge function Understanding of supplier quality standards Engineering or quality background Knowledge of GMS principles and practices Bachelor's degree in Engineering (Mechanical, Industrial, Manufacturing, or related field) preferred. U.S. citizenship required pursuant to government contract. #GMD GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. The selected candidate will be required to travel <25% for this role. This job may be eligible for relocation benefits. The position is subject to export control restrictions and requires the successful candidate to be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee). About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: Our Company Our Culture How we hire Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM’s Talent Community (beamery.com). As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click “Apply Now” on the job posting of interest.