Problem Solver (2nd Shift) - GM Defense

Job Description On Site : This role is categorized as onsite. This means the successful candidate is expected to report to the GM Defense Production Facility in Concord, North Carlina on a full-time basis (2nd Shift, shift is four 10's, Sunday - Wednesday, 16:30-02:30 am). This role requires flexibility to support changes in scheduled days, hours, and shift based on business needs. About GM Defense: GM Defense is driving the future of military mobility by leveraging the best-in-class capabilities of General Motors for unmatched innovation, proven performance and breakthrough life-cycle economics! We deliver reliable, affordable, and innovative products across a full spectrum of capabilities – integrated vehicles, power and propulsion, autonomy, mobility, and security! The Role: We are seeking a highly analytical and proactive Problem Solver to identify, analyze, and resolve complex manufacturing and quality issues. This role is crucial for ensuring the highest standards of product quality and operational efficiency within General Motors. What You'll Do: Lead and participate in problem-solving activities using structured methodologies, focusing on root cause analysis and implementing sustainable corrective actions. Collaborate with Engineering and Supplier Quality teams to investigate and resolve issues related to component quality, design specifications, and supplier performance. Apply expertise and experience to analyze part deviations, assembly issues, and ensure adherence to design specifications. Leverage knowledge of previous Quality Reporting Systems to access critical information, track progress, and manage supplier-related problem resolution. Drive continuous improvement initiatives in manufacturing operations, focusing on defect reduction, waste elimination, and efficiency gains. Effectively track, communicate, and document problem resolution progress and outcomes to relevant stakeholders. Your Skills & Abilities (Required Qualifications) Bachelor's degree or equivalent experience in lieu of a degree. 2+ years of relevant work experience Candidate must be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee). U.S. citizenship required to comply with federal government contract provision expressly restricting role to U.S. citizens. Proven experience in a manufacturing environment with a strong focus on quality and problem resolution. Requires flexibility to support changes in scheduled days, hours, and shift based on business needs. Demonstrated proficiency in problem solving using tools and methodologies. Understanding and practical application of Geometric Dimensioning and Tolerancing (GD&T). Strong analytical skills with the ability to interpret complex data and identify root causes. Excellent communication and interpersonal skills, with the ability to collaborate effectively across various teams and with suppliers. A strong commitment to continuous improvement and a proactive approach to problem-solving. What Can Give You a Competitive Advantage (Preferred Qualifications) Knowledge of and ability to effectively use computer software as it pertains to quality engineering Knowledge of design tolerances and gauge function Understanding of supplier quality standards Engineering or quality background Knowledge of GMS principles and practices Bachelor's degree in Engineering (Mechanical, Industrial, Manufacturing, or related field) preferred. U.S. citizenship required pursuant to government contract. #GMD GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. The selected candidate will be required to travel <25% for this role. This job may be eligible for relocation benefits. The position is subject to export control restrictions and requires the successful candidate to be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee). About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: Our Company Our Culture How we hire Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM’s Talent Community (beamery.com). As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click “Apply Now” on the job posting of interest.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...