Product Manager

About the position

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! As Product Manager in the Electric Power Division, your work is essential to the success and future customer value development for the Power Hub and SpecSizer applications. You will manage the expansion and enhancements of sought-after features from Voice of Customer and Voice of Dealer feedback and define the steps in the journey to bring these solutions to life.

Responsibilities

  • Lead development of product roadmaps, detailed functional requirements, and user stories based on customer feedback, business requests, and performance metrics
  • Contribute to the design and development of the graphic user interface, user experience, product enhancements, new features, and issue resolutions
  • Coordinate with product owner and development team to ensure digital products or features are delivered to time and quality specifications
  • Collect and analyze customer feedback and satisfaction levels to determine and implement product improvement opportunities
  • Monitor and report on product performance
  • Partner with marketing to position and promote digital products

Requirements

  • Four-year degree in business, marketing, computer science or a related field or equivalent experience.
  • Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations. Shares ideas and is open to other opinions and views. Analyzes own assignments and work environment for creative changes. Exhibits interest in new ideas and experimentation. Contributes to and encourages new ideas; builds on suggestions of others. Explores possibilities and their viability.
  • Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Applies an assigned technique for critical thinking in a decision-making process. Identifies, obtains, and organizes relevant data and ideas. Participates in documenting data, ideas, players, stakeholders, and processes. Recognizes, clarifies, and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives.
  • Knowledge of Human-Centered Design model, principle, and concepts; ability to understand the perspective of people who experience a problem, their needs, and provide them with a solution which truly meets their needs effectively. Follows related guidelines to identify new, advanced, and readily acceptable initiatives. Defines the problem carefully to ensure that no assumptions for causes or solutions are implied and the desired outcome is clear. Encourages others to share creative ideas; resists passing judgment to others' ideas. Gathers and compiles required information to recommend a solution. Presents prototypes to sponsor users and makes suggestions based on the feedback.
  • Knowledge of user experience design tools, techniques and approaches; ability to design applications that are valued, positively perceived and used by clients. Consults on optimizing mental, visual and manual work loads. Advises on key factors and provides information needed in effective user experience design. Consults on user mental models and the business impact of user experience designs. Coaches others on how to evaluate design effectiveness and contextual analysis. Chooses tools and techniques for persona-based designs. Develops design mock-ups, prototypes, usage scenarios, navigation maps, specifications and other design documents.
  • Knowledge of user-centered design principles and human-computer interaction; ability to design and develop intuitive, visually appealing, and user-friendly interfaces that meet business goals and user needs. Creates high-fidelity prototypes to test and refine design concepts. Develops and maintains design documentation, including design systems and style guides. Identifies and troubleshoots usability issues in existing interfaces. Stays up-to-date with industry trends and emerging technologies in user interface design. Measures and analyzes the success of a user interface design using KPIs. Collaborates with cross-functional teams, including product management and engineering.

Nice-to-haves

  • Previous experience with product design and voice of customer/requirements collection
  • Previous experience with product development cycle
  • Master’s degree in business administration or related field

Benefits

  • Medical, dental, and vision benefits
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Health Lifestyle Programs
  • Employee Assistance Program
  • Voluntary Benefits and Employee Discounts
  • Career Development
  • Incentive bonus
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...