Professional Services Security Consultant – US NorthEast

Job Description:

  • Develop a deep understanding of the client’s business and unique security needs to deliver tailored engagements that exceed expectations.
  • Build and maintain positive relationships with clients, ensuring ongoing satisfaction and partnership.
  • Provide clients with continual insights and consultative advice based on experience with Tenable products, their industry, established standards, and best practices.
  • Support clients with the installation, configuration, and operation of Tenable solutions, ensuring they are effectively implemented to meet business and security goals.
  • Oversee upgrades and migrations to new hardware or software, facilitating smooth transitions with minimal disruption.
  • Offer expert guidance on implementing best practices with Tenable solutions to optimize security workflows and operational efficiency.
  • Assist clients in developing and maintaining security policies, standards, and procedures, ensuring they align with industry standards and regulatory requirements.
  • Provide ongoing value through insights and consultative advice on Tenable products, tailored to client needs and industry best practices.
  • Share thought leadership on effective deployment and utilization of Tenable One solutions.
  • Guide clients in implementing best practices and developing Exposure Management Programs.
  • Assess user needs and customer requirements to advance the maturity of their Exposure Management program.
  • Deliver additional value through continual insights and consultative advice based on Tenable products, client needs, industry standards, and best practices.
  • Provide thought leadership on methods and best practices for deploying and using Tenable One solutions.
  • Advise clients on process best practices and assist in developing Exposure Management Programs.
  • Research user needs and assess customer requirements to enhance the maturity of their Exposure Management program.
  • Ensure overall customer satisfaction while supporting delivery revenue objectives.
  • Execute large customer engagements, understanding client business and unique needs to exceed expectations.
  • Independently manage client escalations on assigned projects, coordinating with the delivery team and other Tenable departments as needed.
  • Develop and maintain positive client relationships and train client staff on the implementation, configuration, and best practices of the Tenable suite.

Requirements:

  • 5+ years of experience in the Information Technology/Cyber Security field and professional services experience.
  • Bachelor’s degree in a related technical field such as Information Technology, Computer Science, or equivalent work experience.
  • Strong written and verbal communication skills. Must be comfortable leading 3+ hour calls and keeping up the progression of tasks on the call while assuring that all relevant topics are addressed.
  • Strong analytical skills and troubleshooting skills, with the ability to diagnose and resolve complex security issues.
  • Proficiency in assessing and identifying threats and risks related to Exposure Management, including vulnerabilities and weaknesses in host or network configurations.
  • Recent experience performing vulnerability scans, configuration audits, and security monitoring with core Tenable products, or other industry solutions.
  • Familiarity with Metasploit and related tools commonly used to exploit vulnerabilities.
  • Familiarity with application security testing, OWASP and common exploitable web application threats in Exposure Management.
  • Knowledge of auditing and configuration frameworks such as ISO 17799, CIS, PCI, GLBA, and HIPAA is preferred.
  • Proven experience managing client expectations, building relationships and delivering consultative advice to ensure successful outcomes.
  • Understanding of IT security principles associated with networks, operating systems, firewalls, databases, cloud infrastructure, identity and access management with experience in one or more of the fields.
  • Familiar with developing integrations via REST API using known coding languages such as Python.
  • Knowledge and understanding of SCADA and OT systems is a plus.
  • Industry-recognised technical certifications are preferred.
  • Client-facing travel may be required.
  • May perform other duties and responsibilities that management may deem necessary from time to time.
  • This position is US-based only.

Benefits:

  • medical, dental, vision, disability and life insurance
  • 401(k) retirement savings with company match
  • an employee stock purchase plan
  • an employee referral program
  • flexible spending accounts
  • an Employee Assistance Program (EAP)
  • education assistance
  • parental leave
  • paid time off (PTO)
  • company-paid holidays
  • health and wellness events
  • community programs
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