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Program Operations & Growth Associate
<p>This is a remote position.</p> Description<br> <p><b>About the Role</b><br></p> <p><b>SPARK+ Academia</b> is the training and upskilling vertical of SPARK+ Technologies. It runs skilling and upskilling programs for students and freshers using SOLO Network as the platform layer for learner engagement, skills visibility, credentials, and outcome tracking.<br></p> <p>We are looking for a Program Operations & Growth Associate to support the execution, growth, and stakeholder coordination of SPARK+ Academia programs. The role involves managing day-to-day program operations, increasing learner participation, coordinating with institutions and employer partners, supporting program presentations, and driving placement-linked outcomes.<br></p> <br> <p><b>Key Responsibilities</b><br></p> <ul> <li>Manage day-to-day operations of SPARK+ Academia programs.<br></li> <li>Coordinate with students, freshers, institutions, employers, NGO partners, and internal teams.<br></li> <li>Support learner onboarding, communication, engagement, and follow-ups.<br></li> <li>Drive participation and engagement across program activities, webinars, sessions, and campaigns.<br></li> <li>Support institutional and ecosystem partner coordination for program adoption and growth.<br></li> <li>Present program details clearly to students, institutions, employers, and ecosystem partners.<br></li> <li>Coordinate with employer partners for hiring requirements, candidate shortlisting, interview follow-ups, and placement support.<br></li> <li>Track learner progress, attendance, feedback, issues, program updates, and outcomes.<br></li> <li>Maintain reports, trackers, and operational data using Excel or Google Sheets.<br></li> <li>Use SOLO Network for learner tracking, credentials, engagement, and outcome visibility.<br></li> <li>Support demos, virtual sessions, employer interactions, and community engagement activities.<br></li> <li>Identify gaps in execution and suggest improvements to improve participation, completion, and outcomes.<br></li> <li>Ensure timely follow-ups, task completion, and smooth communication across stakeholders.<br></li> </ul> Eligibility<br> <p><b>Good to Have</b><br></p> <ul> <li>Exposure to program operations, growth, partnerships, customer success, edtech, training, or placement coordination.<br></li> <li>Experience in learner engagement, community building, outreach, or stakeholder coordination.<br></li> <li>Interest in technology-driven education and product-led program management.<br></li> </ul> <br> <br> <h3>Requirements</h3> <p><b>Requirements</b><br></p> <ul> <li>Strong communication, coordination, and follow-up skills.<br></li> <li>Strong presentation orientation with the ability to explain program details clearly to different stakeholders.<br></li> <li>Interest in education, skilling, upskilling, employability, and workforce development.<br></li> <li>Ability to work with students, institutions, employers, partners, and internal teams.<br></li> <li>Basic understanding of digital platforms, SaaS, edtech, or skilling programs.<br></li> <li>Familiarity with Excel, Google Sheets, or basic reporting tools.<br></li> <li>Good organizational skills and attention to detail.<br></li> <li>Ability to manage multiple tasks in a structured and timely manner.<br></li> <li>Ownership mindset, problem-solving ability, and willingness to learn.<br></li> <li>Professional attitude and consistency in work.<br></li> </ul> <br> <h3>Benefits</h3> <b>What You’ll Gain</b><br> <ul> <li>Hands-on experience in growing and managing skilling and employability programs.<br></li> <li>Exposure to students, institutions, employers, NGO partners, and ecosystem stakeholders.<br></li> <li>Practical understanding of SOLO Network and skills-first platform operations.<br></li> <li>Experience in program operations, growth, stakeholder management, reporting, presentations, and outcome tracking.<br></li> <li>Opportunity to build strong skills in communication, coordination, partnerships, execution, and growth operations.<br></li> <br> </ul> <br> <br>