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Quality Reviewer

May 23, 2026

Job Posting Important Recruitment Information for this vacancy Job Posting closes: June 4, 2026 Required documents uploaded by: June 4, 2026 Kansas Department of Health and Environment: Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans. Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9 . KDHE does not provide sponsorships for this position. E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here . For additional information regarding Immigrant and Employee Rights (IER) please click here . http://www.kdhe.ks.gov/ About The Position <ul><li>Who can apply: KDHE : Anyone (External). </li><li>Classified/Unclassified Service: Unclassified </li><li>Full-Time/Part-Time: Full-Time </li><li>Regular/Temporary: Regular </li><li>Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available) </li><li>Eligible to Receive Benefits: Yes </li><li>Veterans' Preference Eligible: Yes </li><li>Sponsorship: KDHE does not provide sponsorship for this position. </li></ul>Compensation: <ul><li>Hourly Pay Range: $20.13 - $23.31 </li><li> Salary can vary depending upon education, experience, or qualifications. </li></ul>Employment Benefits Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the STAR Program Retirement And Deferred Compensation Programs Visit the Employee Benefits page for more information… Position Summary & Responsibilities Position Summary: The Quality Reviewer position (K0238958) This position is responsible for performing quality control by reviewing eligibility actions completed by both the contractor and state, providing feedback in the form of coaching and corrections, and reporting policies and procedures that need focus and documenting quality progress. Job Responsibilities may include but are not limited to the following: Conduct case reviews: Responsible for completing all case review assignments. Reviews the eligibility case based on established criteria, collect and compile quality data, enter into tracking system. Assist in identifying areas requiring improvement, developing and recommending corrective actions and preparing reports to communicate outcomes of quality activity.Provide input into training needs or interventions to meet quality standards. Track and Monitor Performance and Outcomes: Assist in development of quality assurance outcomes and performance standards related to eligibility.Assist in developing quality assurance outcome reports and tracking mechanisms.Provides quality data based on case reads and analysis and enters into tracking system. Qualifications <ul><li>Education:</li><ul><li>High School, GED </li></ul><li>Licensing & Certification:</li><ul><li>Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State. </li></ul><li>Minimum Qualifications: </li><ul><li>Six months experience in processing Family Medical & or Elderly Disabled Medical Claims. Education may be submitted for experience as determined relevant by the agency. </li></ul><li>Preferred Qualifications: </li><ul><li>Word, Excel, PowerPoint, Access </li><li>Proofreading, editing, attention to detail </li><li>Attention to detail </li><li>Organizational skills </li><li>Ability to write clear instructions </li><li>Analytical Skills </li><li>Experience using the Kansas Eligibility and Enforcement System </li><li>Experience In processing Eligibility for medical programs </li></ul><li>Post-Offer, Pre-employment Requirements: </li><ul><li>Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions </li></ul></ul>Recruiter Contact Information Name: Whitney Uthe Email: Whitney.Uthe@ks.gov Mailing Address:1000 SW Jackson St. Suite 580 Topeka, KS 66612 Job Application Process <ul><li>First Sign in or register as a New User. </li><li>Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. </li><li>Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications. </li><li>Start your draft job application, upload other required documents, and Submit when it is complete. </li><ul><li>Manage your draft and submitted applications on the Careers> My Job Applications page. </li></ul><li>Check your email and My Job Notifications for written communications from the Recruiter. </li><ul><li>Email – sent to the Preferred email on the My Contact Information page </li><li>Notifications – view the Careers> My Job Notifications page </li></ul></ul>Helpful Resources at jobs.ks.gov : “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions" Required Documents For This Application To Be Complete Upload these on the Careers - My Job Applications page Transcripts DD214 (if you are claiming Veteran’s Preference) Upload these on the Attachments step in your Job Application <ul><li> Resume </li><li>Cover Letter </li></ul>Helpful Resources at jobs.ks.gov : “How, What, & Where do I Upload Documents” How To Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran’s Preference How To Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Landon State Office Building 900 SW Jackson, Rm 401 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...