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RCM Analyst

June 3, 2026

<h1>About Leap</h1>Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal. Specialty drugs and infusions represent nearly 10% of all healthcare spend and are the fastest-growing cost category for employers. Leap tackles this challenge with a novel approach: eliminating hidden markups, expanding access to high-quality infusion providers, and bringing clarity and fairness to how therapies are priced and paid for. We’re proud to partner with numerous Fortune 500 companies and leading TPAs. Each patient we serve creates immediate ROI: lower costs, improved access, and better care. Join us as we redefine what’s possible in specialty care.<h1>About the Role</h1>Leap is seeking a detail-oriented and motivated RCM Analyst to join our growing Revenue Cycle Management team. Reporting directly to the Sr. Manager, RCM, this role is responsible for managing the day-to-day operational billing functions that keep our revenue cycle running efficiently and accurately. This is an excellent opportunity for a billing professional looking to grow within a structured, supportive team environment.<h1>Key Responsibilities</h1><ul style="min-height:1.5em"><li>Process and submit clean claims to insurance payers in a timely and accurate manner</li><li>Perform payment posting, including ERA/EOB reconciliation and patient balance allocation</li><li>Maintain accurate and up-to-date documentation within the practice management system</li><li>Ingest nursing and pharmacy invoices and follow up with vendors</li><li>Accurately document and maintain treatment details, procedure codes, and patient encounter information within designated billing spreadsheets and tracking logs</li><li>Collaborate with the clinical team to obtain missing or incomplete information required for claim submission, ensuring timely follow-up and resolution before submission deadlines</li><li>Proactively share observations, trends, and feedback with the Sr. Manager, RCM, to support continuous improvement of billing workflows, denial patterns, and overall revenue cycle efficiency</li></ul><h1>Qualifications</h1>Required:<ul style="min-height:1.5em"><li>2+ years of experience in medical billing, claims processing, or revenue cycle management</li><li>Working knowledge of CPT, ICD-10, and HCPCS coding, including J-code, Q-code, and C-code billing</li><li>Familiarity with payer portals (e.g., Waystar, Availity)</li><li>Experience with ERA/EOB processing and payment posting</li><li>Strong attention to detail with the ability to manage high-volume workloads</li><li>Effective written and verbal communication skills</li><li>Ability to work independently, prioritize tasks, and meet deadlines</li><li>EHR system experience(e.g., AlayaCare, Epic, Athena)</li></ul>Preferred:<ul style="min-height:1.5em"><li>Experience with denial management and insurance appeals</li><li>Associate's or Bachelor's degree in Health Information Management, Business, or related field</li><li>Knowledge of HIPAA compliance requirements and CMS billing regulations</li></ul>At Leap, we’re building an outlier company with real impact — and that takes focus, energy, and commitment. If that excites you, we’d love to hear from you. Leap is an equal opportunity employer and welcomes applicants from all backgrounds. We’re committed to building a team that reflects a diversity of perspectives, experiences, and identities.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...