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[Remote] Principal Product Specialist (Eastern Time)
Note: The job is a remote job and is open to candidates in USA. Zscaler is an AI-forward enterprise focused on enhancing cybersecurity through its innovative Zero Trust Exchange platform. They are seeking a Principal Product Specialist for the Zero Trust Browser team to provide technical leadership, drive product success, and collaborate with sales and engineering teams to enhance their browser security solutions.
Responsibilities
- Provide technical leadership for Zscaler’s Zero Trust Browser solutions, owning product success and architectural strategy throughout the sales lifecycle
- Lead in-person and virtual meetings with customer executives and practitioners to provide executive-level overviews of Zscaler’s browser security strategy and deep-dive technical workshops
- Articulate the value of browser-layer security controls, including threat monitoring, attack prevention, in-browser DLP, secure private application access, and Privileged Remote Access (PRA)
- Develop technical collateral, including best practice guides, proof-of-value (POV) test plans, demo assets, and reference architectures to support internal teams and customer presentations
- Conduct and support POVs, technical evaluations, and initial deployments, helping customers validate architecture, policy design, and operational fit for Zero Trust Browser use cases
- Troubleshoot and debug customer issues across evaluations and deployments, partnering closely with Engineering, Support, and Customer Success teams to drive timely resolution
- Collaborate with Engineering, Product Management, and Marketing to drive product enhancements based on direct customer feedback, competitive insights, and market trends
- Act as a post-sales subject matter expert for Customer Success and Deployment teams to help ensure successful technical implementation, adoption, and ongoing customer success
Skills
- 7+ years of professional experience in product management, presales, product specialization, or professional services within the infrastructure technology or cybersecurity industry
- Deep technical domain expertise in browser security, Zero Trust architecture, private application access, privileged access use cases, and modern web security controls
- Strong understanding of Internet and security protocols, including HTTP, SSL/TLS, DNS, and secure access patterns for web and private applications
- Proven track record of developing technical collateral and supporting go-to-market initiatives that drive successful sales outcomes
- Exceptional interpersonal and presentation skills, with the ability to engage effectively with both technical practitioners and executive leadership
- Experience collaborating cross-functionally with Engineering, Operations, Product Management, and customer-facing teams
- Deep Zscaler hands-on experience and product knowledge across Zero Trust Browser, ZIA, ZPA, Zscaler Client Connector, and Privileged Remote Access capabilities
- Experience with browser extensions, browser-layer telemetry, in-browser DLP, and controls that secure user activity across SaaS, web, and private applications
- Strong understanding of secure private application access and privileged resource access use cases in enterprise environments
- Extensive experience in networking concepts and modern identity and access management (IAM) frameworks
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Company Overview
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