[Remote] Principal Product Specialist (Eastern Time)

Note: The job is a remote job and is open to candidates in USA. Zscaler is an AI-forward enterprise focused on enhancing cybersecurity through its innovative Zero Trust Exchange platform. They are seeking a Principal Product Specialist for the Zero Trust Browser team to provide technical leadership, drive product success, and collaborate with sales and engineering teams to enhance their browser security solutions.


Responsibilities

  • Provide technical leadership for Zscaler’s Zero Trust Browser solutions, owning product success and architectural strategy throughout the sales lifecycle
  • Lead in-person and virtual meetings with customer executives and practitioners to provide executive-level overviews of Zscaler’s browser security strategy and deep-dive technical workshops
  • Articulate the value of browser-layer security controls, including threat monitoring, attack prevention, in-browser DLP, secure private application access, and Privileged Remote Access (PRA)
  • Develop technical collateral, including best practice guides, proof-of-value (POV) test plans, demo assets, and reference architectures to support internal teams and customer presentations
  • Conduct and support POVs, technical evaluations, and initial deployments, helping customers validate architecture, policy design, and operational fit for Zero Trust Browser use cases
  • Troubleshoot and debug customer issues across evaluations and deployments, partnering closely with Engineering, Support, and Customer Success teams to drive timely resolution
  • Collaborate with Engineering, Product Management, and Marketing to drive product enhancements based on direct customer feedback, competitive insights, and market trends
  • Act as a post-sales subject matter expert for Customer Success and Deployment teams to help ensure successful technical implementation, adoption, and ongoing customer success

Skills

  • 7+ years of professional experience in product management, presales, product specialization, or professional services within the infrastructure technology or cybersecurity industry
  • Deep technical domain expertise in browser security, Zero Trust architecture, private application access, privileged access use cases, and modern web security controls
  • Strong understanding of Internet and security protocols, including HTTP, SSL/TLS, DNS, and secure access patterns for web and private applications
  • Proven track record of developing technical collateral and supporting go-to-market initiatives that drive successful sales outcomes
  • Exceptional interpersonal and presentation skills, with the ability to engage effectively with both technical practitioners and executive leadership
  • Experience collaborating cross-functionally with Engineering, Operations, Product Management, and customer-facing teams
  • Deep Zscaler hands-on experience and product knowledge across Zero Trust Browser, ZIA, ZPA, Zscaler Client Connector, and Privileged Remote Access capabilities
  • Experience with browser extensions, browser-layer telemetry, in-browser DLP, and controls that secure user activity across SaaS, web, and private applications
  • Strong understanding of secure private application access and privileged resource access use cases in enterprise environments
  • Extensive experience in networking concepts and modern identity and access management (IAM) frameworks

Benefits

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Company Overview

  • Zscaler is a global cloud-based information security company that enables secure digital transformation for mobile and cloud. It was founded in 2008, and is headquartered in San Jose, California, USA, with a workforce of 5001-10000 employees. Its website is

  • Company H1B Sponsorship

  • Zscaler has a track record of offering H1B sponsorships, with 19 in 2026, 164 in 2025, 220 in 2024, 108 in 2023, 144 in 2022, 82 in 2021, 51 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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