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[Remote] Site Reliability Engineer (USA Only - 100% Remote)
Note The job is a remote job and is open to candidates in USA. Close is a CRM company that has been operational since 2013, focused on creating communication-first sales software. The Site Reliability Engineer will join the Infrastructure Team to build and maintain the platform that supports all Close systems, ensuring stability and efficiency in a fully remote environment. Responsibilities Fully automating our database’s lifecycles with Argo Workflow Eliminating all static credentials where they may be Reducing downtime and disruption due to maintenance or disaster to new lows Help us improve our multi-region disaster recovery system Skills 5+ years of experience building modern infrastructure systems for Senior 1 & 2 level candidates 8+ years of experience for Staff level candidates You are respected as an expert on the systems you run You have been the final point of escalation in the support of mission critical production systems Familiarity with some of the following technologies AWS, Terraform, Kubernetes, Ansible, MongoDB, PostgreSQL, Elasticsearch Strong grasp of common networking and data transfer protocols such as DNS, HTTP, TCP Ability to speak and write in English Located in the USA (ET, CT, MT, PT) Contributed open source code related to our tech stack Experience maintaining very large databases Been through a successful disaster response Experience with multi-region architectures Run MLOps systems Experience scaling Temporal Benefits Compensation Competitive pay plus an organization-wide goal-based bonus Paid Time Off ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close. 80% Work Option Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay Parental Leave Paid leave for primary and secondary caregivers Sabbatical A 1-month paid sabbatical every 5 years with the team Healthcare (US residents) Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability 401k (US residents) We match your contributions up to 6%, vested immediately Company Overview A CRM for startups and small businesses with built-in sales communication tools. It was founded in 2011, and is headquartered in Palo Alto, California, USA, with a workforce of 51-200 employees. Its website is https//www.close.com.