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[Remote] VP, Enterprise Relationship Management
Note: The job is a remote job and is open to candidates in USA. MetLife is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management. The Vice President of Enterprise Relationship Management will be responsible for managing strategic relationships and driving business strategy through collaboration with global partners.
Responsibilities
- Oversee and deepen enterprise-wide relationships with key accounts, ensuring alignment with their evolving needs and the company’s business objectives
- Act as the primary interface between MetLife’s senior leadership and partner firms to ensure leverage of key relationships to benefit the broader enterprise
- Provide executive access and influence decision making with key accounts
- Establish and grow relationships that support mutually beneficial alliances and development opportunities
- Prioritize development opportunities based on executive feedback and through proactive dialogue with counterparts at partner firms
- Develop relationships with senior leadership across the company to:
- Understand their channels’ business, opportunities and issues
- Identify opportunities where ERM activities may support business development and retention efforts
- Support business plans with strategic partner firms that mutually capture MetLife and firm initiatives
- Track and manage a pipeline process as broader relationships are prioritized
- Partner with ERM colleagues to define the future-state ERM target operating model (coverage, segmentation, governance, and performance management), aligned to business evolution and regional needs considering evolving technology and AI capabilities
- Develop and execute action plan to evolve function against future-state vision considering organization structure, roles/talent, capabilities and success measures—ensuring clear accountability, scalable coverage, and effective partnership with key accounts
Skills
- Degree in Finance, Business, Economics preferred; higher degree MBA/MS is an advantage
- 10+ years' experience in financial services with Asset Management knowledge
- Strong financial acumen with a global mindset
- Solid knowledge of the business and ability to proactively keep current on industry trends
- Proven success in managing and growing relationships with clients and partners
- Superior communication, interpersonal, influencing, and negotiation skills
- Ability to interact effectively and establish credibility across the enterprise and externally at all levels to build strong cooperative relationships
- Strong negotiation skills and ability to influence and gain consensus of individuals with whom there is no direct reporting relationship
- Adept at operating in a matrixed environment, building alignment and delivering together
- Proven ability to handle multiple priorities with tight and shifting deadlines
- Strong results orientation, sound business judgment, and understanding of P&L levers
- Ability to support the design of target operating model and organizational structures in a matrixed global environment
- Digital, data and AI fluency is required, including practical understanding of how analytics, workflow tools and AI can improve relationship management, opportunity identification, and scalable execution
- Flexibility to work with different time zones
- This role covers most of the financial institution (banks, asset manager) strategic accounts, so a background in the asset management and/or banking world is preferred
Benefits
- Annual short-term incentive compensation
- Stock-based long-term incentives
- Programs for physical and mental health
- Financial wellness
- Support for families
- Comprehensive health plan that includes medical/prescription drug and vision, dental insurance
- No-cost short- and long-term disability
- Company-paid life insurance and legal services
- Retirement pension funded entirely by MetLife and 401(k) with employer matching
- Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
- Employee Assistance Program (EAP) and digital mental health programs
- Parental leave
- Paid time off
- Paid holidays
- Volunteer time off
- Tuition assistance
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