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Roadside Technicians - Northampton

May 27, 2026

We keep people moving when their plans are disrupted. This role is for experienced vehicle technicians who like variety, autonomy and being the person who makes the call at the roadside. You’ll start and finish from home, run your day from a fully equipped van, and use your diagnostic skills and judgement to get customers safely back on the road or arrange recovery when that’s the right choice.If you prefer field-based work, clear outcomes, and direct customer contact over a workshop environment, you’ll fit here. We’re hiring in the below area - NorthamptonWhat you can expect:<ul style="list-style-type: disc;"><li>£ £38k to £41.2k </li><li>£8,000 bonus, plus a guaranteed additional £3,000 bonus in your first 12 months</li><li>Realistic OTE of £55,000; top performers earn north of £60,000</li><li>No overnight or 12-hour shifts; average 42.75 hours per week between 7am and 10pm, Monday to Sunday</li><li>Alternating start times (7am/11am), two weekends off per month, rota set 12 months in advance</li><li>Paid overtime, Bank Holiday supplement and a day off in lieu</li><li>Private medical cover, pension contributions up to 6.5%, and a wide range of discounts and benefits</li><li>Ongoing training, including EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics if you aren’t already qualified</li></ul> What are the key responsibilities of the role?<ul style="list-style-type: disc;"><li>Attend roadside assistance calls, assess the situation, diagnose faults using modern diagnostic tools, and repair at scene wherever safe and possible so customers can continue their journey.</li><li>Make practical, safety-led decisions on repair versus recovery; when needed, arrange professional recovery and dealer workshop attention.</li><li>Own each job end-to-end: communicate clearly with customers, set expectations, and provide reassurance in their moment of need.</li><li>Operate and maintain your fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in our systems.</li><li>Meet service, safety and quality standards while working efficiently toward achievable targets with clear financial rewards.</li><li>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insight responsibly and in line with our standards for data governance, security and ethical use</li></ul> What are the key requirements?<ul style="list-style-type: disc;"><li>Proven experience as a vehicle or roadside technician who can work independently at the scene; this matters because you’ll often be the sole decision-maker and fixer on site.</li><li>Strong diagnostic and fault-finding skills with modern equipment; you need to quickly identify issues and decide the safest, fastest route to get the customer moving.</li><li>Confident, calm customer communication; you’re the face of Allianz Partners at the roadside and responsible for managing expectations and safety.</li><li>Comfortable using IT, mobile apps and diagnostic software; our tools and processes are digital, and accurate data capture is part of the job.</li><li>Full UK driving licence and confidence driving a fully equipped van; you’ll travel across Plymouth or Belfast and surrounding areas.</li><li>Relevant technical qualifications (e.g., manufacturer apprenticeship or equivalent City & Guilds Parts I & II, NVQ/B-Tech diploma). Existing EV credentials are welcome; if not, you’ll complete EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics training with us.</li><li>Flexibility to work the rotating shift pattern between 7am and 10pm, including some weekends and Bank Holidays; no overnights, with paid overtime when you start earlier or finish later. </li></ul> How we hire We hire directly. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submissions will not be considered. Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.We will provide you with competitive annual leave and contribute up to 6.5% towards a company pension scheme. You will have access to a range of discounts on Allianz products, as well as vouchers and discounts for high street and online retailers. You will also benefit from our Private Medical Cover, competitive annual leave, annual Flu vaccination, annual Eye Care vouchers, discounted travel/pet/musical/home/car Insurance, Roadside Assistance free after 6 months’ probation and up to three paid days for Corporate Social Responsibility. We also provide a comprehensive Employee Assistance Programme (EAP) which is available from day one of employment. Confidential 24/7 helpline and an app to access life, money and wellbeing resources including mental wellbeing support, debt and legal advice. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...