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Senior Business Manager, B&M, WW Amazon Gift Cards

May 25, 2026

Description Are you interested in shaping the future of gifting on Amazon? Do you want to define and build the next generation of customer interaction with Gift Cards? Amazon is looking for a talented and entrepreneurial Senior Business Manager for our Gift Cards business. The North America (NA) Amazon Gift Card Stores Business team owns a portfolio of products sold through a variety of channels including Amazon.com, Amazon.ca and Brick & Mortar (B&M). We are looking for a Sr. Business Manager to lead grow Amazon’s Gift Card (AGC) business within 3rd party stores (B&M) and partners in US and Canada. A successful candidate is a self-starter, who has the ability to move quickly, dive into the details and has an ability to work in an ambiguous environment. Core responsibilities will include managing profitability and identifying growth strategies in an evolving landscape. The candidate should have experience in building strong relationships, driving significant top and bottom line results, and be comfortable managing multiple responsibilities within a fast-paced environment. They must have the leadership presence and communication skills to represent Amazon at executive levels. The candidate must also possess strong analytical acumen and be comfortable drawing metric-based conclusions by managing an extensive amount of data. Candidates must have proven analytical capabilities and project management skills, great attention to detail, the ability to effectively prioritize and multi-task and a proven record of driving category growth. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment. Key job responsibilities The Successful Candidate Will Be Able To <ul><li> Maximize Amazon’s business profitability and selection expansion opportunities through off Amazon Channels</li><li> Act as the main point of contact for key distribution partners and their associated retailers, supporting all aspects of the Amazon Gift Card business within its portfolio, including demand generation, product placements, marketing promotions, customer experience and customer service.</li><li> Define the right product strategy within the distributor’s retail accounts and draw insights into marketing and sales activities across the portfolio to inform demand and margin growth efforts.</li><li> Drive continuous process improvement to scale this growing category.</li><li> Collaborate with internal and external cross functional teams, spanning product, operations, engineering, customer service, finance, tax, legal and transaction risk/fraud management.</li><li> Assess business needs and develop and execute against a growth strategy, helping define the optimal promotional calendar and marketing campaigns across multiple retail partners.</li><li> Support gift card production and inventory control and ensure best-in-class customer experience and support. </li></ul>Basic Qualifications <ul><li> Experience positioning and selling innovative solutions to new and existing customers and market segments</li><li> Experience with Microsoft Office products and applications</li><li> Experience with sales CRM tools such as Salesforce or similar software </li></ul>Preferred Qualifications <ul><li> MBA, or experience driving direction and alignment with cross-functional teams</li><li> - Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices. </li></ul>Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 113,100.00 - 160,000.00 USD annually USA, WA, Seattle - 113,100.00 - 160,000.00 USD annually Company - ACI Gift Cards LLC - B09 Job ID: A10403114

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...