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Senior People Business Partner

May 14, 2026

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.We are seeking an experienced Senior People Business Partner (aka HRBP) to provide strategic human resources support and guidance to our GTM and Underwriting. The ideal candidate will possess a deep understanding of HR practices and will demonstrate the ability to align People initiatives with business objectives to drive organizational success. You own ‘raising the bar.’ Through partnership with the broader People & Culture Team and your stakeholders, you will design and execute inbound and outbound talent strategies and programs that excite top talent to work at Forward Financing.In this role you will:<ul style="min-height:1.5em"><li>Collaborate with senior leadership to develop and implement People strategies that support business goals and promote a high-performance culture within sales, marketing, and customer success functions.</li><li>Oversee development and retention strategies for the GTM and Underwriting departments, ensuring the attraction and retention of top-tier talent in sales, marketing, and customer-facing roles.</li><li>Lead performance evaluation processes, including goal setting, feedback, and development planning, to enhance employee performance and career growth across teams.</li><li>Partner with leadership to design and implement organizational structures and processes that enhance efficiency and support scalability.</li><li>Collaborate with stakeholders on workforce planning, talent acquisition, and succession planning to ensure the right people are in place to achieve business objectives.</li><li>Guide teams through organizational changes, ensuring effective communication and minimizing disruption to business operations.</li><li>Serve as a trusted advisor to employees and management, addressing employee relations issues, conducting thorough investigations, and resolving conflicts to maintain a positive and motivating work environment.</li><li>Identify training and development needs and work with the Sr. Manager of Talent Enablement to create and implement programs that support employee growth. </li></ul><h3>Required Skills and Experience:</h3><ul style="min-height:1.5em"><li>Bachelors Degree in HR or other business-related field</li><li>5+ years of experience as an HRBP, 3+ year of direct GTM support</li><li>Experience supporting high-volume workforces with monthly performance-based incentives, within sales, underwriting or customer support/collection environments.</li><li>Must have experience working with a global workforce of between 400-500 employees</li><li>Exceptional communication and problem-solving skills</li><li>Excellent interpersonal and relationship management strengths when working with different levels of management</li><li>Strong understanding of US and Canadian labor laws and regulations pertaining to hourly employees, including wage and hour compliance, overtime and scheduling or experience working with outside counsel (Dominican Republic labor laws is a plus)</li><li>Experience with the following Lattice, Rippling & ChangeEngine is a plus</li></ul>Compensation:Annual Targeted Salary: $165,000-195,000 USDAnnual Target Bonus: 12%At Forward Financing, we're committed to fair and transparent compensation. We believe in providing a compensation package that recognizes your skills, experience, and the unique value you bring to our team. We take a market-based approach to pay, regularly reviewing benchmark data to ensure our compensation remains competitive, equitable, and aligned with our performance-driven culture.Final offers are determined by a variety of factors, including the candidate's qualifications, relevant experience, specific skills, and internal equity. This approach ensures that our compensation is competitive and equitable. Your recruiter will provide specific details on the expected base and variable earnings as it pertains to this specific role.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...