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Ship Clerk, MQJ5

July 6, 2026

Description Ship Clerks play a crucial role in the Middle Mile network and are responsible for delivering our mission is to be Earth's most customer-centric company. Ship Clerks are responsible for daily management of department duties including planning loads around standard departure times, load flow control and ensuring proper trailer utilization. Ship Clerks can assign job duties, provide work direction and communicate with internal and external partners. Ship Clerks will drive and execute standard work in areas impacting Safety, Quality, Productivity, Utilization, and On-time Performance. They will help support daily management of department duties including Load planning, Load Flow Control, Load Quality, TDR, Communicating to Upstream and Downstream Partners, Allocating Labor, Leading Meetings, and Assigning job Duties. Ship Clerks will escalate any barriers to their Operations Leaders and work with them to mitigate issues impacting safety and performance. Key job responsibilities <ul><li> Correspond with multiple shipping companies and their contacts</li><li> Use multiple shipping company’s software to ship and track packages</li><li> Coordinate trailers to corresponding dock doors and cross docks using SSP</li><li> Troubleshoot shipping problems and errors to resolution</li><li> Ensure trailer utilization is maximized to control transportation costs</li><li> Ensure on-time dock performance</li><li> Assist in updating Staging POD 5s and resource allocation</li><li> Oversee Load Flow Control for the building</li><li> Maintain load level performance tracking for load planning, on-time dock performance, utilization, and misloads</li><li>Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience.</li><li>Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type</li><li> Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers</li><li> Assisting the floor as an associate resource, training associates and verifying SOP compliance</li><li> Ensure successful area performance, through tracking, reporting and feedback of associate performance</li><li> Participate in Operational Excellence initiatives in some capacity</li><li> Filling in as needed with production duties</li><li> Fully understanding workflow and daily production goals</li><li> Reviewing and updating SOP as required</li><li> Assisting in keeping work area clean and organized</li><li> Identifying and addressing safety hazards within the work area</li><li> Participating in safety initiatives</li><li> Referring all job injuries or safety violations immediately to Area Manager </li></ul>Basic Qualifications <ul><li> 1+ years of Microsoft Office products and applications experience</li><li> High school or equivalent</li><li> Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li> Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach</li><li> Work 40 hours/week, and overtime as required </li></ul>Preferred Qualifications <ul><li> Willingness to work different shifts</li><li> Prior training, teaching or presentation experience</li><li> Shift hours for this position may be different from the standard production shifts</li><li> Willingness to work in different areas as required by training needs</li><li> Excellent attendance</li><li> Candidates must be very organized and able to handle multiple and changing projects/priorities</li><li> Willingness to participate in and support the Operational Excellence initiatives </li></ul>Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at IN, Plainfield - 24.00 - 25.00 USD hourly Company - Amazon.com Services LLC Job ID: A10386203

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...