Solutions Engineer

<p><span>You will act as the dedicated <span style="font-weight: bold">Solutions Engineer</span> for our sales teams, serving as the technical representative throughout the entire customer journey. You will be required to be the "bridge" between our technology and customers' success.</span></p> <p><br></p> <ul> <li><br><span style="font-weight: bold"><span>Sales Partnership:</span></span><span> Join sales meetings to serve as the subject matter expert, addressing technical/product inquiries and proposing tailored architectures for diverse customer environments.</span></li> <li><br><span style="font-weight: bold"><span>Product Demonstrations:</span></span><span> Deliver high-impact, deep-dive product demonstrations that translate complex security features into tangible business value.</span></li> <li><br><span style="font-weight: bold"><span>Technical Architecture:</span></span><span> Design and architect customer deployments based on specific requirements, scope, and environmental constraints (i.e. Cloud, Hybrid, or On-Prem).</span></li> <li><br><span style="font-weight: bold"><span>Deployment Liaison:</span></span><span> Act as the critical link between Sales Reps and Implementation Engineers during <span style="font-weight: bold">Proofs of Concept (POCs)</span> and initial deployments to ensure a seamless transition and customer success.</span></li> <li><br><span style="font-weight: bold"><span>Cross-Functional Collaboration:</span></span><span> Serve as the "voice of the field" by providing technical expertise and customer feedback to <span style="font-weight: bold">Go-To-Market (GTM)</span> teams (Channel, Marketing, Sales) as well as Product and Engineering to influence the product roadmap.</span></li> </ul> <p><span style="font-size: 18pt"><br></span></p> <p><span style="font-size: 18pt"><span style="font-weight: bold">What You Bring: Qualifications</span></span></p> <ul> <li><br><span style="font-weight: bold"><span>Experience:</span></span> <ul> <li><br><span style="font-weight: bold"><span>5+ years</span></span><span> of experience in Solutions Engineering, Technical Sales or Product Management.</span></li> <li><br><span style="font-weight: bold"><span>3+ years</span></span><span> of deep expertise in <span style="font-weight: bold">Network Security, Public Key Infrastructure (PKI)</span>, or general IT Security.</span></li> </ul> </li> <li><br><span style="font-weight: bold"><span>Strategic Mindset:</span></span><span> A high capacity for critical thinking and complex problem-solving to navigate intricate, large-scale deployments.</span></li> <li><br><span style="font-weight: bold"><span>Business Acumen:</span></span><span> Ability to tie technical concepts to business outcomes and craft a "superiority narrative" to effectively battle competitors in the market.</span></li> <li><br><span style="font-weight: bold"><span>Technical Communication:</span></span><span> Exceptional presentation skills, with a proven ability to lead "whiteboard" sessions and present to both technical teams and executive leadership.</span></li> <li><br><span style="font-weight: bold"><span>Intellectual Curiosity:</span></span><span> A relentless drive to keep technical skills current and maintain a pulse on industry trends.</span></li> </ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...