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Specialist, Health Information Management
Posting Date 05/14/2026
2476 Swedesford RdSte 150, Malvern, Pennsylvania, 19355-1456, United States of America The efficiency lane has an exciting opportunity for a Medical Records Specialist. This position will report to the Director of Provider Strategy who oversees a team of Medical Record Specialists. This team is responsible for identifying, retrieving, and delivering patient medical records to our clinical teammates.The Medical Record
Specialists will collaborate with internal and external healthcare providers to retrieve and upload medical records into our Electronic Medical Record System (EMR).This position has the opportunity to go into the office on Tuesdays and Wednesdays every week.
Essential Duties & Responsibilities
- Serves as a key contact for clinical teammates regarding medical record procurement, including timely collection and distribution of requests for medical records
- Clearly and concisely communicates with external healthcare providers via phone and fax to procure medical records Welcomes feedback, provides appropriate solutions and alternatives within the time limits, and follows up to confirm resolutions
- Has a clear understanding of HIPAA and the importance of managing confidential information and PHI with discretion
- Validates accurate entry of verified medical records into required forms while navigating through multiple computer applications and systems
- Serves as a subject matter expert for teammates with a solid understanding of medical records policies and regulations related to medical information practices
- Collaborates with the larger team to drive tasks, projects, and goals to completion
- Ability to multitask, prioritize, and manage time effectively
- Strong organizational skills and ability to execute on timelines
- Team-centered approach with the ability to function independently
- Problem-solver who is solution-focused
- Comfortable adapting to change (Includes learning new systems and computer applications)
- Intermediate proficiency in Microsoft Suite (e.g. Word, Excel, Outlook) is required
- Previous experience managing health information is preferred
- More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
The Wage Range for the role is $19.50 - $25.50/hour.
If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.
New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour
Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, whi