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SPMO Project Manager

May 26, 2026

<h1>Join the People Helping People</h1>Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.<div>Basic Function</div><div>This position directs Project Management efforts to successfully implement change in timely and efficient manner. Incumbent will manage highly complex projects and will establish and direct efforts of the project team and related resources to successfully plan, develop, test, and implement assigned projects. Incumbent will assume total leadership for assigned events on behalf of Sponsor, and are responsible for project organization, planning, and issue resolution.Essential Functions & Responsibilities</div><ul><li>Provide project management expertise, which includes leading various highly complex projects.</li><li>Meet with business unit leadership and various stakeholders to review and determine project requirements, and necessary specifications, plans for testing, support, and training, and established timeline and budget.</li><li>Manage projects utilizing Velera project management standards; Manage utilizing Agile, Waterfall and other methodologies as required.</li><li>Coordinate completion of various integration elements of assigned projects, to include project plan development and execution, and overall change control; develop project plans to include full project scope/charter from initiation, work-breakdown structure, planning, definition, verification, and change control.</li><li>Ensure projects are completed within established time and budget schedules, including activity definition, activity sequencing, and activity duration estimations; ensure completion of resource planning, cost estimations, and cost budgeting and control; monitor and manage the critical path; manage scope, timeline, resources and financial aspect.</li><li>Ensure projects satisfy needs for which they were undertaken by including quality planning, assurance, and control; Ensure people chosen for project team are used most effectively through organizational planning, staff acquisition, and team development.</li><li>Provide proactive communication to project stakeholders related to projects, their risks, and steps being taken to mitigate these risks.</li><li>Partner with Team members to develop effective resolution to project issues; collect and monitor service performance rating on issue resolution to ensure compliance with set standards.</li><li>Monitor the progress of all change events and assist in the resolution of issues and delays impacting the successful conclusion of the project.</li><li>Monitor, control, update, and coordinate changes to existing programs and projects; Provide reports summarizing project status to project stakeholders; manage all project documentation including status reports, project charter/scope, risks, RACI, change request, project close, action items, issues list, lessons learned and health; maintain up-to-date project schedule and status using Velera approved tools; track defects and resolution through sprints or project phases.</li><li>Critique completed projects to determine variations from established processes and identify opportunities for process improvement.</li><li>Serve as project lead on projects with multiple project management staff.</li><li>Resolve issues arising from requests to change business specifications or defined tasks.</li><li>Perform other duties as assigned.</li></ul><div>Physical Demands</div><ul><li>While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.</li><li>Specific vision abilities required by this job include close vision.</li><li>Ability to occasionally lift/move up to 25 pounds.</li><li>Individuals with a disability who are otherwise able to perform the essential functions of the job may request a reasonable accommodation through the Human Resources department.</li></ul><div>Other Physical Demands</div><ul><li>None</li></ul><div>Supervisory Responsibility</div><ul><li>None</li></ul>Position Specifications<div><ul><li>Bachelor’s degree in Systems, Business Management, or equivalent combination of education and experience required.</li></ul>PMP certification preferred.Experience </div><ul><li>Five (5) years related project management experience required.</li><li>Experience in systems or financial services environment, card payments, banking, contact center, new product development, information technology or process re-engineering preferred. </li></ul><div>Knowledge, Skills, & Abilities</div><ul><li>Demonstrate behaviors based on Velera values: Excellence, Innovation, Leadership, Passion, Trust and Diversity, Equity, & Inclusion.</li><li>Experience with managing large scale technology projects (software/hardware).</li><li>Ability to manage multiple assignments, work in fast-paced environment, and meet deadlines.</li><li>Excellent interpersonal skills, with ability to gain consensus through mediation, find innovative solutions to challenges, and identify issues and provide potential solutions.</li><li>Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids.</li><li>Possess strong leadership and problem-solving skills and have the ability to negotiate with and influence others across all organizational levels.</li><li>Demonstrate excellent analytical and quantitative skills.</li><li>Ability to exercise discretion and good judgment in making decisions.</li><li>Proficiency in project management, Microsoft Project, Visio, word processing, and spreadsheet computer software applications.</li><li>Ability to maintain composure and focus in difficult situations; effectively resolve conflicts and resolve issues without emotion.</li><li>Experience with project management methodologies including Agile and Waterfall.</li><li>Ability to travel as needed, less than 25%.</li></ul> About VeleraAt Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. <a href="https://www.velera.com/careers" target="_blank" rel="noopener noreferrer">Learn more</a> about what it’s like to work at Velera.Pay Equity$95,800.00 - $124,500.00Actual Pay will be adjusted based on experience and other job-related factors permitted by law.Great Work/Life Benefits!<ul><li>Competitive wages</li><li>Medical with telemedicine</li><li>Dental and Vision</li><li>Basic and Optional Life Insurance</li><li>Paid Time Off (PTO)</li><li>Maternity, Parental, Family Care</li><li>Community Volunteer Time Off</li><li>12 Paid Holidays</li><li>Company Paid Disability Insurance</li><li>401k (with employer match)</li><li>Health Savings Accounts (HSA) with company provided contributions</li><li>Flexible Spending Accounts (FSA)</li><li>Supplemental Insurance</li><li>Mental Health and Well-being: Employee Assistance Program (EAP)</li><li>Tuition Reimbursement</li><li>Wellness program</li><li>Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions</li></ul>Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="noopener noreferrer">"EEO is the Law" Poster</a>. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.Velera is an E-Verify Employer. Review the E-Verify Poster <a href="https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf" target="_blank" rel="noopener noreferrer">here</a>. For information regarding your Right To Work, please click <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="noopener noreferrer">here</a>.This role is currently not eligible for sponsorship.As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at <a href="mailto:recruiters@pscu.com" target="_blank" rel="noopener noreferrer">recruiters@velera.com</a> for assistance.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...