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Sr HR Systems Specialist

June 8, 2026

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Welcome to Whataburger Careers!</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div><p></p><p></p>This position leads complex system and process configuration for Whataburger’s Human Capital Management Systems (HCMS), supporting both strategic initiatives and day-to-day operations across Human Resources. The role serves as a senior functional and technical advisor, partnering with HR and business stakeholders to analyze needs, define and document requirements, and design, implement, test, and support system solutions that drive business improvements. This position owns enhancement and run-the-business requests and is responsible for the configuration, maintenance, testing, troubleshooting, and reporting of HCMS solutions. Through close collaboration with business and technical subject-matter experts, the role ensures system functionality aligns with operational needs, supports end-user adoption, and enables efficient, scalable HR processes<p></p><p></p><p><b><u>Total Rewards:</u></b></p><ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1</li><li>Flex Weeks - Remote Work Arrangement</li><li>Paid Corporate Holidays</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer & Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul><p></p><p><u><b>Responsibilities: </b></u></p><ul><li>Provide advanced functional and technical support for the HCMS, serving as a Tier 2/Tier 3 escalation resource and advising users on system functionality and best practices.</li><li>Configure, maintain, and support HCMS modules, integrations, interfaces, and third-party vendor connections in alignment with business requirements.</li><li>Analyze system issues and risks, research and recommend solutions, and escalate as appropriate to ensure system stability, availability, and security.</li><li>Execute system testing, including User Acceptance Testing, and support enhancements, upgrades, and break-fix initiatives.</li><li>Partner with business and IT stakeholders to gather requirements, influence system changes, and maintain accurate documentation, training materials, and process flows.</li><li>Develop and deliver advanced HCMS reports and analytics to support business operations and decision-making.</li></ul><p></p><p></p><p></p><p><u><b>Skills: </b></u></p><ul><li>Advanced knowledge of functional concepts, practices, and procedures within area of specialization.</li><li>Working knowledge of budgetary concepts and financial processes.</li><li>Strong understanding of departmental policies and organizational structure, with the ability to navigate cross-functional environments.</li><li> Ability to influence, delegate, and achieve results through others in a collaborative setting.</li><li>Effective written and verbal communication skills, including the ability to prepare and present information to senior leaders, vendors, and stakeholders</li></ul><p></p><p><u><b>Education: </b></u></p><ul><li><span>Bachelor's degree or equivalent experience required.</span></li></ul><p></p><p><u><b>Experience: </b></u></p><ul><li>5+ years’ experience preferably in restaurant industry</li></ul><p></p><p></p>300 Concord Plaza Dr San Antonio TX 78216-6903

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...