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Sr UX/UI Designer/Design Lead (Shopify/Klaviyo) for DTC Marketing Agency (Remote

July 15, 2026

Job Description

[REDACTED] is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!

We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.

Our client

E-commerce agency that works exclusively with subscription CPG brands in food, beverage, supplements, and health & wellness. They help brands convert and retain customers through Shopify optimization and Klaviyo retention marketing

The Role

Design Lead to oversee design quality across our conversion and retention teams. You'll be the creative point of contact for clients - the person they turn to for design direction and creative decisions. You'll manage a team of digital designers who work on Shopify UI/UX and email/SMS creative, ensuring the work that ships is high-quality, on-brand, and built to convert. You're still hands-on designing, but you're also responsible for mentoring designers, maintaining standards, and elevating the quality of design across everything we do.

What You'll Do

Serve as the creative point of contact for clients - fielding design questions, presenting creative direction, and ensuring client satisfaction with design work
Oversee design quality across all conversion and retention pods
Manage and mentor digital designers on your team
Ensure consistency, brand alignment, and CRO best practices across all design work
Design Shopify UI/UX - landing pages, PDPs, collection pages, carts, checkout experiences
Design email and SMS creative for retention campaigns and flows
Collaborate with Senior PMs, Retention Strategists, and Tech Leads to deliver client work
Establish and maintain design standards, templates, and processes
Review and provide feedback on all design work before it ships
Stay current on e-commerce design trends and CRO best practices

Requirements

Non-negotiables

Proven experience leading or managing designers
Strong portfolio showing both web/UI design and email design
Deep expertise in Figma
Expertise in CRO best practices - you design for conversion, not just aesthetics
Understanding of e-commerce UX, especially for Shopify
Familiarity with Shopify and Klaviyo as platforms - you understand their capabilities and constraints
Familiarity with low-code/no-code page builder tools like Replo, Instant, Framer, and Webflow
Baseline understanding of front-end development - you know how to design for developers and follow best practices that make implementation smooth
Comfortable being client-facing for creative conversations
Ability to give clear, constructive feedback that elevates others' work
Ability to balance hands-on design work with leadership responsibilities
Genuine passion for CPG brands and the subscription commerce space
AI-native mindset - you use tools like Claude to enhance your work, not replace your thinking

Who are you for us?

You're a leader and a maker. You can art direct a project, give feedback that makes work better, and still roll up your sleeves to design when needed. You care about elevating the people around you, not just your own work.

You're deeply curious. You're the kind of person who's always learning - not just during work hours, but because you genuinely enjoy getting better at your craft. You study what's working in e-commerce design, analyze why certain designs convert, and constantly sharpen your skills whether you're on the clock or not.

You're a true expert who also cares about the brands you're designing for. Subscription CPG excites you - you get why retention matters, you understand the nuances of how customers buy consumable products, and you want to be part of helping great brands grow.

You see AI tools as leverage to accelerate your work and expand what you're capable of, not shortcuts to avoid doing the thinking.

Benefits

Remote position
You'll manage digital designers who float between conversion and retention pods
You report to the CEO (future: Creative Director)
We use Slack for communication, Linear for project management, and Figma for design
Fast-paced environment working with multiple subscription CPG clients
USD 3500 - 5000 compensation

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...