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Tax Training Specialist

May 20, 2026

What You'll Be Doing

Do you bring a can-do attitude and a diverse skill set that enables you to take on varied projects? Are you passionate about teaching and empowering others to succeed? Thrive in an environment where each day brings new challenges and opportunities? If you answered yes, come join our team as a Tax Training Specialist and make a meaningful impact with us!

As a Tax Training Specialist, you'll be an integral part of a dynamic team that spearheads the development and implementation of training, testing, and coaching initiatives to foster employee development. This role offers ample opportunities for independent decision-making and significant visibility.

To support your performance and job satisfaction, we offer top-quality equipment, software, data resources, and professional development opportunities. Our employee benefits package is among the best available. Furthermore, you'll have the flexibility to enjoy remote work and work with your manager to tailor your schedule when not actively engaged in employee onboarding and core training. We foster a nurturing environment that prioritizes both professional growth and personal wellness. If you're ready to join a team dedicated to excellence and making a positive impact on Wake County, we're excited to hear from you!

Key Responsibilities:
Work as part of a team to serve as a department trainer, mentor, and leader in the Real Estate Division
Provide support for complex issues by applying knowledge of business practices, procedures, technology, and tax law
Assist managers with special data reviews and operational needs
Develop and deliver training on revaluation, new construction workflows, data entry standards, deed processing, and appraisal procedures
Cross-train staff on key real estate functions and system processes
Support teams in using real estate appraisal and listing systems and technology tools
Help ensure consistency and accuracy in real estate data, workflows, and documentation
About Our Team

Are you passionate about making a difference in your community? At the Wake County Department of Tax Administration, we're dedicated to serving the citizens of Wake County by listing, appraising, and assessing real and personal property. With a focus on excellence, we strive to maintain the highest level of customer satisfaction while delivering quality work, including accurate valuations and comprehensive property listings. As leaders in property tax collection in the state, our team has been recognized for our innovative leadership and computer system advancements. We also oversee the billing and collection of local gross receipts taxes, and our compliance reviews ensure uniformity in taxation for all. Our extensive collection of local, state, and national accolades underscores our unwavering commitment to exceptional service and performance. What truly distinguishes us is our outstanding training program, empowering every team member to excel and contribute meaningfully. Join us in shaping the future of Tax Administration with passion and purpose!

The Basics (Required Education and Experience)
Associate's degree in Accounting, Business Administration or related field
Two years of experience in property tax, public finance, or similar setting.
Equivalent education and experience are accepted
Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience)
Bachelor’s degree in accounting, business, finance, or related field
Four or more years of experience working with ad valorem property taxes in North Carolina, including internal and external customer service and assisting with special projects
How Will We Know You're 'The One'?
Knowledge, skills, and abilities gained from professional experience working with ad valorem taxes
Excellent interpersonal, communication, and customer service skills
Advanced critical thinking and project management skills with ability to multi-task and prioritize
Aptitude to interact with all levels of the department
Demonstrated leadership capabilities
Detail oriented with strong analytical and problem-solving skills
Versatile approach in tailoring information and presentation approach that is steeped in situational awareness
About This Position

Location: Justice Center Raleigh, NC 27601

Employment Type: Regular

Work Schedule: Monday - Friday 8:25am - 5:10pm

Hiring Range: $26.16 - $31.99

Market Range: 26.16 - 37.81

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 5/25/2026

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...