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Team Lead Surety Senior Account Manager

May 27, 2026

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown is Seeking a Team Lead Surety Senior Account Manager to join our growing team. This is a fully remote role.The Senior Account Manager is a highly experienced surety professional who independently handles various bond requests for new and established clients. This role demands a high degree of discretionary judgment, particularly in advanced tasks such as carrier negotiations and sophisticated customer requests. The Senior Account Manager serves as a pivotal coach and mentor for the team, guiding associate level teammates and fostering their professional development.How You Will Contribute<ul><li>Adhere to Brown & Brown's compliance standards and procedures, including meticulous documentation, timely responses, processing timelines, professional conduct and client satisfaction. </li><li>Serve as a primary point of contact, promptly responding to customer and carrier inquiries via email and phone, providing expert guidance and solutions.</li><li>Independently manage a dedicated portfolio (size subject to volume and account type), demonstrating full ownership of client relationships, bond cycles, and complete submissions to underwriters.</li><li>Perform duties both independently and collaboratively within a team environment. </li><li>Process all requests promptly and efficiently, in areas of bonds, endorsements, audits, accounting/billing, and coordinate of claims/loss control services.</li><li>Gather and compile customer information to prepare new bond submissions for existing accounts with surety companies. </li><li>Oversee no less than two teammates, providing coaching and mentoring for the team</li><li>Maintain and update surety files to ensure ongoing underwriting compliance. </li><li>Review bonds for accuracy and completeness. </li><li>Execute bonds under Power of Attorney and submit final bond documentation to surety companies. </li><li>Undertake other assigned duties and special projects. </li><li>Demonstrate a proactive approach in managing tasks and resolving issues.</li><li>Participate in training and development activities to maintain current skills and licensing. </li></ul>Skills & Experience to Be Successful <ul><li>Bachelor’s Degree (BA/BS) or equivalent</li><li>Minimum of Three (3) experience in a Surety Account Manager role and 5 years’ experience in the Surety field.</li><li>Must have and maintain a current Property & Casualty license</li><li>Solid knowledge and understanding of surety best practices, current legislation, rules, laws, and other regulations.</li><li>Proven Leadership experience with ability to lead, motivate, and manage a team to achieve objectives</li><li>Familiarity with contracts and their provisions.</li><li>Fluent with Microsoft Windows, Office 365, Word, and Excel</li><li>AMS360, Erlon, or ImageRight experience is preferred or demonstrates ability to learn software program at an accelerated pace</li></ul>#LI-SN3Pay Range$82,000.00 - $100,000.00 AnnualThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.Teammate Benefits & Total Well-BeingWe go beyond standard benefits, focusing on the total well-being of our teammates, including:<ul><li>Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance </li><li>Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement </li><li>Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services</li><li>Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. </li></ul>Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...