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Vice President of AI Engineering

June 6, 2026

Join Sedgwick and be part of something truly meaningful! Every day, our dedicated colleagues focus on supporting people around the world facing unexpected challenges. We invite you to advance your career with us, experience our supportive culture, and enjoy a healthy work-life balance. At Sedgwick, the sky is the limit for what you can achieve. Recognized by Newsweek as one of America's Greatest Workplaces, certified as a Great Place to Work®, and celebrated by Fortune as one of the Best Workplaces in Financial Services & Insurance. Position: Vice President of AI Engineering Key Responsibilities <ul> <li>Define and implement a robust AI engineering strategy aligned with Sedgwick's goals in claims, risk, and client services.</li> <li>Lead the architecture and development of innovative AI solutions across our global operations.</li> <li>Build and scale a high-caliber AI engineering team, including Applied AI Engineers and ML Engineers.</li> <li>Establish best practices for AI solutions, including LLM integration and workflow automation.</li> <li>Oversee the design of AI systems to enhance claims processing, fraud detection, and operational efficiency.</li> <li>Drive architecture decisions related to AI platforms and integration systems.</li> <li>Ensure secure and scalable integration of AI with existing company platforms.</li> <li>Develop governance frameworks to ensure Responsible AI practices and regulatory compliance.</li> <li>Collaborate with teams across cybersecurity, legal, and compliance to mitigate associated risks.</li> <li>Implement evaluation methodologies to enhance AI performance and reliability.</li> <li>Oversee AI production operations, focusing on performance monitoring and reliability.</li> <li>Translate business priorities into actionable AI project roadmaps.</li> <li>Collaborate with various departments to identify impactful AI use cases.</li> <li>Make informed decisions on AI tools and vendor partnerships.</li> <li>Encourage the adoption of AI solutions through effective partnerships and change management.</li> <li>Mentor engineering leaders to foster a culture of technical excellence and innovation.</li> <li>Report on AI strategies, risks, and outcomes to executive leadership and stakeholders.</li> <li>Develop long-term strategic AI roadmaps, positioning Sedgwick as a leader in technology for claims and risk management.</li> </ul> Qualifications <ul> <li>Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Engineering, or a related field; advanced degree preferred.</li> <li>10+ years in software or AI engineering, with at least 5 years in a leadership role.</li> <li>Experience deploying LLM-powered systems and agentic AI solutions in enterprise settings.</li> <li>Significant expertise in RAG architectures and cloud-native design.</li> <li>Strong knowledge of secure integrations with enterprise systems.</li> <li>Proven experience with AI governance and compliance frameworks.</li> <li>Background in regulated industries such as insurance, healthcare, or finance is preferred.</li> <li>Strong financial skills with the ability to manage budgets effectively.</li> <li>Excellent communication skills to convey complex concepts to non-technical stakeholders.</li> <li>Record of delivering impactful, large-scale AI systems.</li> <li>Strong leadership skills to drive alignment across cross-functional teams.</li> </ul> Sedgwick is proud to be an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this position but do not meet every single qualification, we still encourage you to apply. We believe in building a diverse, equitable, and inclusive workplace, and your unique skills and experiences may be just what we need. As the top risk and claims administration partner globally, Sedgwick helps clients navigate the unexpected with unmatched expertise and advanced technology. With over 33,000 colleagues and 10,000 clients across 80 countries, we provide comprehensive solutions for the evolving risk landscape.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...