Vice President of Clinical Excellence

<p> </p> <p><span style="font-weight: bold; font-family: 'times new roman', times, serif;">Join VitalCaring – Where Your Passion Changes Lives!</span></p> <section class="text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&:has([data-writing-block])>*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-69e77757-2ac8-83ea-b6c6-5d71b6125ddd-6" data-testid="conversation-turn-26" data-scroll-anchor="false" data-turn="assistant"> <div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"> <div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn"> <div class="flex max-w-full flex-col gap-4 grow"> <div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&]:mt-1" data-message-author-role="assistant" data-message-id="04d56352-4f70-4870-ad64-729aed86bb98" data-message-model-slug="gpt-5-3" data-turn-start-message="true"> <div class="flex w-full flex-col gap-1 empty:hidden"> <div class="markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling"> <h2 data-start="132" data-end="151"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-start="135" data-end="149">Who We Are</strong></span></h2> <p data-start="153" data-end="318"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Founded in 2021, VitalCaring has rapidly grown into a leading provider of home health and hospice services, with 100+ locations and a continued national expansion.</span></p> <p data-start="320" data-end="385"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">But what truly sets us apart isn’t our growth - it’s how we grow.</span></p> <p data-start="387" data-end="687"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">We are a purpose-driven organization, built on a foundation of<strong> </strong>trust, compassion, and clinical excellence. Our values - <strong data-start="509" data-end="571">trustworthy, capable, compassionate, proactive, and called - </strong>aren’t just words; they shape how we care for patients, how we support one another, and how we show up every day.</span></p> <p data-start="689" data-end="810" data-is-last-node="" data-is-only-node=""><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">At VitalCaring, we invest deeply in our people, because we know exceptional care starts with a supported, empowered team.</span></p> </div> </div> </div> </div> <div class="z-0 flex min-h-[46px] justify-start"> </div> <div class="mt-3 w-full empty:hidden"> <div class="text-center"><span style="font-weight: bold; font-family: 'times new roman', times, serif;"> Vice President of Clinical Excellence<br><br></span><span style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;">The Vice President of Clinical Excellence is a senior clinical leader responsible for advancing quality, outcomes, and performance across home health and hospice services. This role drives enterprise-wide clinical strategy aligned with value-based care, ensuring delivery of high-quality, compliant, and patient-centered care while optimizing clinician experience and documentation integrity<br></span></span><span style="font-weight: bold; font-family: 'times new roman', times, serif;"><br></span></div> </div> </div> </div> </section> <div class="pointer-events-none -mt-px h-px translate-y-[calc(var(--scroll-root-safe-area-inset-bottom)-14*var(--spacing))]"> <p style="margin: 0in; font-family: helvetica; font-size: 11.0pt;"><span style="font-weight: bold; font-family: 'times new roman', times, serif;">Key Responsibilities</span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"> <p><strong>Clinical Quality & Strategic Improvement.</strong> Lead and execute enterprise-wide strategic initiatives that improve clinical quality outcomes, patient satisfaction (CAHPS), and employee engagement and retention. Develop long-term clinical strategies aligned with HHVBP and hospice quality programs. Foster a culture of continuous improvement and innovation.</p> </li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"> <p><strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Documentation Integrity & Clinical Excellence.</span></strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;"> </span><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Ensure documentation is accurate, complete, and defensible. Streamline workflows to reduce burden while maintaining compliance. Drive OASIS-E accuracy and support audit readiness.</span></p> </li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"> <p><span style="font-family: 'times new roman', times, serif; font-size: 11pt;"><strong>Clinical Resource Team Oversight. </strong>Oversee Clinical Resource/Review Team responsible for Plan of Care validation, OASIS accuracy, and coding integrity. Ensure consistency across regions and use audit trends to drive improvement</span></p> </li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"> <p><strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Quality Outcomes Team Supervision. </span></strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Supervise Quality Outcome Specialist team responsible for overseeing quality and outcome initiatives within their assigned regions and for coordinating the organization-wide outcomes measurement and reporting program, working with clinicians and branch leaders to improve clinical documentation, accuracy of OASIS comprehensive assessments, and tying assessments back to quality outcomes that contribute to value-based care and publicly reported outcomes. </span></p> </li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"> <p><strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Value-Based Care & Performance Optimization. </span></strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Drive HHVBP performance, Star Ratings, and reduction in hospitalizations. Align clinical performance with financial outcomes and reimbursement optimization.</span></p> </li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"> <p><strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Data, Analytics & Technology Enablement. </span></strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Leverage analytics, EMR optimization, and predictive tools to improve outcomes and reduce variability.</span></p> </li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"> <p><strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Workforce Strategy & Experience.</span></strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;"> Improve clinician engagement, retention, and productivity while reducing burnout and enhancing workflow efficiency.</span></p> </li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"> <p><strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Regulatory & Compliance Leadership.</span></strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;"> Ensure compliance with CMS and accreditation standards. Maintain survey readiness and operationalize regulatory changes.</span></p> </li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"> <p><strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Quality Data Preparation & Reporting. </span></strong><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Participation in preparation of quality data to report to the executive team and board of directors.</span></p> </li> </ul> <p style="margin: 0in; font-family: helvetica; font-size: 11.0pt;"><span style="font-weight: bold; font-family: 'times new roman', times, serif;">Required Qualifications</span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li>5+ years leadership in home health/hospice.</li> <li>Expertise in OASIS-E, HHVBP, PDGM, documentation integrity, and strategic quality improvement.</li> </ul> <p style="margin: 0in; font-family: helvetica; font-size: 11.0pt;"><span style="font-weight: bold; font-family: 'times new roman', times, serif;">Preferred Qualifications</span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;">Active RN license preferred. </li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;">Bachelor’s degree or higher preferred.<br><br></li> </ul> <p style="margin: 0in; font-family: helvetica; font-size: 11.0pt;"><span style="font-weight: bold; font-family: 'times new roman', times, serif;">Success Metrics</span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">HHVBP Improvement </span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Star Ratings Gains </span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Documentation Accuracy</span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Reduced Audit Risk</span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif; font-size: 11pt;">Improved Patient and Employee Satisfaction<br></span></li> </ul> </div> <h2 data-start="1938" data-end="1972"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-start="1941" data-end="1970">Benefits That Support You</strong></span></h2> <p data-start="1974" data-end="2116"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-start="1974" data-end="1995">Health & Wellness</strong></span><br data-start="1995" data-end="1998"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Medical, Dental & Vision</span><br data-start="2022" data-end="2025"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Mental Health & Virtual Care Support</span><br data-start="2061" data-end="2064"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">FSAs & HSAs</span><br data-start="2075" data-end="2078"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Supplemental Health & Life Insurance</span></p> <p data-start="2118" data-end="2235"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-start="2118" data-end="2144">Financial & Protection</strong></span><br data-start="2144" data-end="2147"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">401(k) with Company Match</span><br data-start="2172" data-end="2175"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Referral Bonuses</span><br data-start="2191" data-end="2194"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Identity Theft Protection & Legal Plans</span></p> <p data-start="2237" data-end="2350"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-start="2237" data-end="2260">Flexibility & Perks</strong></span><br data-start="2260" data-end="2263"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Generous Paid Time Off</span><br data-start="2285" data-end="2288"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Tuition & Continuing Education Reimbursement</span><br data-start="2332" data-end="2335"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Pet Insurance</span></p> <p data-start="5285" data-end="5598"> </p> <p data-start="5285" data-end="5598"> </p> <p data-start="5285" data-end="5598"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><em data-start="5285" data-end="5596">All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.</em></span></p> <p> </p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...