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Wine Sales Associate - Eataly Flatiron

June 6, 2026

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: <ul><li>EAT authentic Italian food at our restaurants, cafés and to-go counters</li><li>SHOP a selection of high-quality Italian, local and homemade products</li><li>LEARN through our classes and our team’s product knowledge </li></ul>Job Description The Wine Shop Sales Associate assists guests with all steps of their shopping experience including: guiding them to products, securing products out of reach, loading heavy items and passing along suggestions. Reports to the Wine Shop Manager. <ul><li>Provided prompt, efficient and friendly customer service</li><li>Educates customers about the Italian Wines, beer and beverages sold at Eataly</li><li>Ensures the sales floor is always well maintained and stocked</li><li>Receives and stocks wine and wine store merchandise</li><li>Rotates, faces and replenishes merchandise to ensure high quality standards</li><li>Utilizes sales techniques to maximize store sales performance</li><li>Builds and maintains relationships with guests</li><li>Participates in processes and procedures related to the department</li><li>Focuses on details with a firm, clear and highly professional style</li><li>Performs other duties as required or assigned </li></ul>Qualifications <ul><li>High school diploma or equivalent</li><li>1+ years of wine sales experience required</li><li>Italian wine knowledge is preferred</li><li>Exceptional guest service skills</li><li>Basic computer and math skills </li></ul>Job Requirements <ul><li>Availability to work onsite with a flexible schedule often including evenings, weekends and holidays</li><li>Ability to lift up to 50 pounds regularly</li><li>Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting </li></ul>Compensation: The range for this position is $18 - 21 per hour Additional Information Benefits and Perks <ul><li>Medical, Dental, Vision Insurance</li><li>Paid Time Off</li><li>Paid Parental Leave</li><li>401K with match or RRSP</li><li>Free family meal daily</li><li>Discounts at Eataly</li><li>Classes on products and Italian cuisine</li><li>Referral bonus program</li><li>and more! </li></ul>Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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