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Digital Technology Architect - Innovation & Digital Enablement Platform

May 12, 2026

JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About The Opportunity This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

Our teams use Agile and DevOps practices , infrastructure‑as‑code, and cloud‑native services to streamline business processes, improve system resiliency, and accelerate delivery. This role offers the opportunity to work on high‑impact solutions that directly support reliable electric service and the digital transformation of FirstEnergy.

Responsibilities Include: Core Cloud Engineer Responsibilities

Design, deploy, and support Azure cloud infrastructure using infrastructure‑as‑code practices with Terraform.
Build, maintain, and support CI/CD pipelines to automate provisioning, deployment, and configuration of cloud resources.
Apply established cloud security, networking, resiliency, and governance patterns to deliver well‑managed enterprise environments.
Collaborate within Agile teams to deliver, iterate, and support cloud solutions aligned to business and operational needs.
Continuously learn and apply new cloud technologies and practices to improve platform reliability and delivery efficiency.

Cloud Engineer Responsibilities Include:

Develop, optimize, and maintain cloud architecture and pipelines that adhere to cloud engineering best practices and FirstEnergy’s business goals.
Help to implement a strategy for establishing a secure and well-managed enterprise environment in Azure.
Support cloud developers in optimizing and automating cloud deployment activities – e.g. CI/CD, provisioning, and deployment.
Develop Terraform modules & pipelines to automate the deployment of resources and associated configurations.
Utilize native Azure services to meet the firm’s technology and resiliency requirements.
Work as part of a highly collaborative agile team.
Design, develop, optimize, and maintain cloud architecture and pipelines that adhere to cloud engineering best practices and FirstEnergy’s business goals.
Create/support strategy for establishing a secure and well-managed enterprise environment in Azure
Support cloud developers in optimizing and automating cloud deployment activities – e.g. CI/CD, provisioning, and deployment.
Lead design process for network connectivity to Azure
Design Develop Terraform modules & pipelines to automate the deployment of resources and associated configurations.
Work as part of a highly collaborative agile team.
Design and implement data protection options, including HA and BCP protection in Azure.
You will experiment with and learn new technologies, staying ahead of tech trends.
Engage in close collaboration with leadership, product, and design to ensure a cohesive end-to-end architecture and seamless delivery of functionalities.
You will Handle large volume of complex technical details, workstreams, and interdependencies.
Participate in requirements reviews, and other technical discussions.

Qualifications

Bachelor’s degree in a quantitative discipline such as Computer Science, MIS or another related field.
I years with degree, 2 years without in supporting the strategy, architecture, design and implementation of cloud initiatives.
2 years with degree, 4 years without in supporting the strategy, architecture, design and implementation of cloud initiatives.
Experience with configuring, deploying, and automating Azure cloud environments (AWS and GCP experience are a nice to have)
Experience with Terraform, YAML, & Azure DevOps pipelines.
Experience in the Agile/Scrum methodology
Experience working in an environment with rapid prototyping and piloting of cloud solutions.
DevOps automation experience including setup and configuration of CI/CD processes
Expertise in infrastructure as code (e.g., ARM, Terraform, Puppet, Ansible, Chef, Chocolatey)
Understanding of standard networking protocols a

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...