About Us

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Provides clerical/processing support pertaining to the administrative functions of the area, department, or region. May include some or all of the below essential functions. Performs duties in a timely and accurate fashion working under close supervision of assigned manager. Meets all agreed upon schedules and deadlines. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

• File, locate, pull and classify a variety of different materials. Pulls files for audits upon request. Process file purges per retention guidelines.
• Utilize PC to enter and verify data necessary to complete transactions. Search, update, assign, interpret select and/or code items to be entered or extracted from a database.
• Assemble and arrange policies, documents, manuals, presentations, and/or printed materials.
• Produce various forms, reports, and correspondence. Proofreads to ensure a quality product. Identifies errors and omissions in materials and expedites resolution.
• Receive, open and distribute mail, faxes, and packages. Operate postage and other mail room equipment and may track certified mailings.
• May prepare legal notices ensuring information is accurate and all appropriate documents are attached.
• May process and log premiums and checks. Reconciles accounts and secures checks according to company policy.
• May receive and greet visitors and perform other general administrative duties including answering the phone, retrieving voices mails, scheduling meetings, arranging calendars, making copies, etc.
• Performs other clerical/administrative duties in support of department or function assigned.

Knowledge and Requirements

• Ability to work efficiently by staying focused on task at hand and completing work on schedule
• Ability to be flexible and handle multiple demands and shifting priorities
• Demonstrated commitment to producing quality work
• Demonstrated attention to detail
• Ability to work effectively with others to achieve goals while supporting collaboration and teamwork
• Ability to provide exceptional customer service for internal and external clients.
• Basic knowledge of MS Office (Word, Outlook and Excel)

Education and Experience

• High school diploma preferred
• 2-4 years of general office work including some experience in prioritizing work and meeting deadlines.

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

For Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.