The Opportunity

Hyatt seeks an enthusiastic Manager to join our Hyatt Sales Force Meetings & Events team. In this role, you will be collaborating closely with the broader Hyatt Sales Force team members, Hyatt Hotels Sales Teams, and customers, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Global Sales Manager, primarily focused on the DC/MD/VA market, is a team player who can work well both independently in this remote role and as part of a larger, dynamic team. You will be responsible for developing and implementing sales strategies to maximize sales and profitability, focusing on all markets, while serving as a liaison between customers and hotel-based colleagues.

• Develop and implement sales strategies that drive revenue growth for the company's DC/MD/VA market accounts in the hospitality industry
• Build and maintain strong relationships with key decision-makers
• Collaborate with internal teams, including marketing, operations, and finance, to ensure the successful execution of sales strategies
• Serve as a key liaison between the corporate office and local hotel leaders.
• Monitor and analyze industry trends, competitor activity, and market intelligence to inform sales strategies and tactics
• Assist in the negotiating contracts, providing support to both the hotel colleagues and customers
• Provide regular sales reports and forecasts to senior management
• Ensure high levels of customer satisfaction by working closely with hotel teams to deliver exceptional service to assigned accounts
• Monitor and manage the sales pipeline, forecast sales results, and report on sales performance to senior management
• Represent the company at industry events, conferences, and trade shows

Experience Required:

• 3+ years of experience in hotel sales
• Proven track record in sales, consistently exceeding targets and increasing revenue within the hospitality industry
• Strong knowledge of contract processes
• Exceptional leadership, communication, and negotiation skills

Experience Preferred:

• 4-year college degree preferred or equivalent work experience
• Solid written, verbal, and presentation skills
• Excellent organizational skills
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders
• Experience in Microsoft suite (Excel, PowerPoint & Word)
• Proficient in Lanyon, CVENT & Envision (or similar CRM tool)
• Experience with Cognos, Tableau, Reserve, and Oracle
• Experience in hotel sales focused on the DC/MD/VA market is a bonus

Additional Requirements:

• Must be located in the Eastern time zone of the United States
• Must be able to work remotely and independently.
• Must be able to work in a fast-paced and very demanding market, including off-peak hours and days as required
• Must have the ability to get creative with customer engagement opportunities
• Must be very strategic when working with accounts
• Flexibility to travel as needed to meet with clients and collaborate with hotel teams.
• Strong analytical and problem-solving skills

The salary range for this position is $90,000-$100,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.